Credit and Collections Associate

Job Description:

• We are seeking a detail-oriented Credit & Collections Associate to manage customer accounts, evaluate creditworthiness, and ensure timely collection of payments.
• Responsibilities include reviewing credit applications, maintaining accurate account records, and resolving billing issues.

What You'll Do:

• Review and process credit-held orders throughout the day.
• Respond promptly to customer inquiries by phone and email.
• Investigate claims and process appropriate adjustments.

Why Join Us:

• Remote position with potential hybrid work opportunities.
• Collaborative and supportive team environment.
• Opportunities to develop financial, analytical, and customer service skills.

Qualifications:

• High school diploma or equivalent required.
• Previous experience in collections, accounts receivable, or customer service.
• Intermediate Excel skills and proficiency with Outlook.