Responsible for protecting credit union assets by establishing payment plans and collecting loan payments.
Works with members to resolve delinquent accounts.

What You'll Do:

Manage high volume of outbound and inbound calls regarding delinquent accounts.
Make payment arrangements and contact members via phone, email, and mail.
Utilize knowledge of bankruptcy, repossession, and other processes.

Qualifications:

Minimum one year customer service or collection experience.
Knowledge of federal, state, and local laws related to collections.
Ability to work with computer-based collection tracking system.

Total Rewards:

Competitive hourly pay range of $20.56 - $23.37.
Comprehensive benefits including medical, dental, vision, life insurance, and 401(k).
Accrue 8 hours of vacation and 8 hours of sick leave monthly, plus self-care and volunteer time.

Peak Credit Union

Peak Credit Union is a financial cooperative that provides banking services to its members. The company emphasizes strong connections with members and local communities, and promotes a collaborative and supportive work environment.

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