Source Job

Philippines

  • Monitor shared collections inbox, categorize inquiries, and respond to routine customer questions using established processes.
  • Support collection efforts on past-due accounts, including outreach, documentation, and identifying reasons for delinquency.
  • Route complex or sensitive matters to appropriate team members and maintain accurate notes in internal systems.

Accounts Receivable Collections NetSuite Salesforce Customer Support

20 jobs similar to New Accounts Receivable (Collections) Specialist International (Remote)

Jobs ranked by similarity.

Global

  • Managing shared AR inboxes
  • Clearing scheduled actions queues for your accounts on the Invoice Butler platform
  • Responding to Slack requests and internal messages

Invoice Butler is a startup providing accounts receivable operations services. It is a small, growing company with a fast-paced environment and a culture of ownership, autonomy, and clear communication.

Philippines

  • Apply incoming customer payments including ACH/EFT, wires, and checks, matching them to invoices and investigating discrepancies.
  • Monitor AR aging, follow up on past-due balances, and conduct collections calls while coordinating with Sales and Finance.
  • Support month-end close with AR reports, reconciliations, and process improvements for cash application.

Our client is a well-established North American food and beverage brand known for its premium sparkling water products, emphasizing simple, natural ingredients and recyclable packaging. The company has strong brand recognition and retail presence across North America, supporting community initiatives through give-back programs.

India Philippines

  • Invoice customers and process payments across multiple platforms.
  • Monitor accounts and follow up on overdue balances with professionalism.
  • Manage chargebacks, reconcile Amazon transactions, and support month-end close.

Frontier is a subsidiary of Fresh Prints that helps companies grow full-time, cross-functional teams abroad. It is a fully remote, 150-person company based in New York with most of its team in India and the Philippines.

US Unlimited PTO

  • Manage customer collections, contact customers for past due balances, and drive timely payment resolution.
  • Process payments, refunds, reconcile account discrepancies, and maintain accurate records across multiple entities.
  • Support billing, portal submissions, and cross-functional teams to resolve issues impacting collections.

Follett Software empowers educators with technology to streamline processes and improve student success. They are a company dedicated to education technology, offering a remote-first culture and a comprehensive benefits package.

$83,000–$83,000/yr
US

  • Prepare, review, and issue complex customer invoices, ensuring accuracy and alignment with contractual terms.
  • Monitor customer accounts, manage collections, and resolve billing discrepancies with minimal supervision.
  • Support month-end close activities and maintain accurate records of accounts receivable.

Dragos is a global leader in OT cybersecurity, protecting critical infrastructure systems. We are a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust.

US

  • Process and record customer payments and account transactions with accuracy.
  • Maintain organized accounts receivable records and reconcile customer accounts.
  • Follow up on outstanding balances and support routine billing tasks.

Bilgewater Group is a Chicago-based diversified services company operating across food service and care divisions. The company manages a network of quick-service and counter-service locations serving thousands of customers daily, and fosters a diverse, inclusive workplace.

Philippines

  • Own end-to-end billing operations for deals, renewals, and amendments ensuring accurate and timely invoicing.
  • Serve as primary point of contact for billing inquiries from customers and internal stakeholders, resolving issues with urgency.
  • Collaborate cross-functionally to improve processes and support global billing operations across multiple regions.

Raptor is a school safety partner providing SaaS and mobile technology to protect students and schools. The company serves 60,000 schools across 55 countries and fosters a culture of ownership, accuracy, and continuous improvement.

US

  • Own a working list of past-due invoices and collection follow-up across assigned accounts.
  • Review client records in accounting tools, pull invoice detail, and confirm outstanding amounts before outreach.
  • Send professional follow-up emails and make calls to move payment forward, keeping communication history organized.

Snapdocs provides workflow software and AI-driven automation for real estate closings, connecting lenders, settlement teams, notaries, and investors. They are a well-funded startup backed by Sequoia and Y Combinator, with a culture of product discipline and deep ownership.

US

  • Review and process credit-held orders to ensure timely resolution.
  • Respond to customer inquiries and resolve account issues.
  • Investigate claims and process appropriate adjustments.

Bertelsmann is a global media corporation that includes Penguin Random House, a leading book publisher. The company operates in 50 countries and offers a collaborative and supportive team environment.

US

  • Manage customer accounts, cash receipts, invoices, and collections accurately.
  • Communicate with customers to resolve billing, collection, refund, and adjustment inquiries professionally.
  • Support Accounts Payable and identify process improvements to strengthen financial operations.

The company serves the education and library communities with mission-driven products and services. It operates as a collaborative, mission-driven organization with a remote Finance and Accounting team.

Panama

  • Manage an active customer portfolio for collections and follow up on past due balances.
  • Meet or exceed collections metrics, report disputed invoices, and collaborate on resolutions.
  • Assist cash applications, reconcile discrepancies, and support accounts receivable process improvements.

Quest Software builds enterprise AI solutions in data governance, cybersecurity, and platform modernization. It serves over 45,000 companies globally and fosters an inclusive, innovative culture.

US Unlimited PTO

  • Manage a portfolio of high-risk escalated accounts, performing in-depth analysis and dispute resolution.
  • Serve as a subject matter expert, coaching junior team members and resolving systemic billing issues.
  • Collaborate with cross-functional teams to improve collection processes and portfolio performance.

Avesis provides supplemental ancillary benefit solutions, including vision and dental coverage. They cover over 8.5 million members nationwide and focus on member satisfaction and client retention.

India Unlimited PTO

  • Manage Sprinto's day-to-day Order-to-Cash activities including billing, collections, and reconciliations for India and US entities.
  • Improve processes, resolve exceptions early, and help scale the O2C function as transaction volumes grow.
  • Own metrics like DSO, collection efficiency, AR accuracy, and ensure clean revenue data for downstream reporting.

Sprinto is an autonomous trust platform that centralizes trust requirements across security frameworks, vendors, and customers. Backed by top-tier investors and trusted by over 4,000 organizations, the company has a remote-first culture where ownership and impact are valued.

US

  • Manage a portfolio of customer accounts to reduce delinquent receivables and maintain healthy cash flow.
  • Proactively communicate with customers and internal teams to resolve payment issues, disputes, and credit hold concerns.
  • Process credit hold requests, review unapplied cash, and support cash application discrepancies.

QXO is North America's largest distributor and installer of insulation, and the second-largest distributor of roofing, lumber, and building materials. It is the fastest-growing company in the $800 billion building products distribution industry, targeting $50 billion in annual revenue within the next decade.

US

  • Monitor accounts receivable inbox and resolve day-to-day inquiries.
  • Create, verify, and distribute customer invoices in NetSuite and vendor portals.
  • Follow up on overdue invoices through phone, email, or letters to ensure prompt payment.

Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. With over $200M in annual recurring revenue and trusted by 84 of the Fortune 100, Neo4j has a culture priding itself on relationships, inclusiveness, innovation, and customer success.

Global

  • Respond to billing inquiries and process payments, invoices, and account updates.
  • Monitor outstanding balances, follow up on overdue payments, and investigate discrepancies.
  • Work with internal teams to improve billing processes and maintain accurate records.

Doneverse helps founders stay on top of their accounts and billing. The company is a remote-first organization offering full-time positions.

Latin America

  • Manage the day-to-day collections process and ensure timely payment of outstanding customer invoices.
  • Communicate clearly and professionally with clients to maintain positive relationships while driving payment recovery.
  • Maintain detailed records of collection efforts and provide regular updates to internal stakeholders.

The Sociable Society connects social media personalities with world-renowned brands to create direct consumer marketing campaigns that target niche audiences. We are a forward-thinking, digitally-minded company with a global team and a creative, entrepreneurial culture.

$935–$1,020/mo
Philippines

  • Own the end-to-end billing cycle in Xero, ensuring accurate and timely invoicing for new and existing customers.
  • Investigate and explain ARR movements (new business, expansion, contraction, churn) with clear commentary.
  • Set up new customers with correct pricing, terms, and resolve billing queries as the single point of contact.

Traild is a high-growth SaaS company redefining how finance teams operate, combining AI, automation, and payments infrastructure to power the future of B2B finance. We are a global team growing rapidly across APAC, NA, and EMEA, with a world-class eNPS score of 78.

Philippines

  • Provide first-level technical support by responding to calls, emails, and alerts, and accurately documenting incidents.
  • Monitor critical infrastructure alerts, escalate issues, and ensure timely resolution meeting SLA requirements.
  • Participate in process improvement initiatives and maintain knowledge of ITIL best practices.

Netrix Global provides the people, processes, and technology to run and scale modern businesses. We are a top system integrator (CRN VAR500) serving healthcare, manufacturing, government, and more, with a culture of ownership and teamwork.

$36,000–$56,000/yr
US

  • Handle inbound/outbound communications with dealers regarding receivables, billing discrepancies, and cancellations.
  • Provide exceptional service by resolving complaints and negotiating settlements or payment plans.
  • Analyze data and collaborate with internal teams to ensure compliance and mitigate customer harm.

Santander is a global leader in financial services, evolving into a technology-driven organization. The company values bold thinking and innovation, with a customer-centric culture and a workforce impacting 140 million lives daily.