Provide empathetic support via email, chat, and online platforms, resolving billing issues and maintaining client records.
Manage collections and delinquent accounts, resolve disputes, and uphold billing standards through process improvements.
Collaborate with the team, share best practices, and support onboarding while thriving in a fast-paced, remote environment.
Healthy Gamer provides modern, inclusive, and affordable mental health care, with a focus on the gaming community. Since 2019, they have helped over 14,000 people across 119 countries and are in the top 0.1% of Twitch streamers and top 1% of YouTube channels, building a culture of innovation and passion.
Manage and optimize accounts receivable processes including invoicing, collections, and reconciliation.
Serve as the main point of contact for client billing and payment inquiries, ensuring timely resolutions.
Generate detailed financial reports and identify opportunities for process improvement.
OranjeBor Energie BV is an energy company prioritizing safety, environmental responsibility, and operational excellence. Their team of skilled professionals is driven by a shared vision of delivering superior results while minimizing ecological footprint.
Manage customer billing and payment inquiries, ensuring timely and professional responses.
Proactively follow up on outstanding invoices and resolve payment delays while maintaining positive relationships.
Collaborate with internal teams to resolve billing discrepancies and improve processes.
Gong uses AI to transform how revenue teams win, unifying data and workflows for over 5,000 companies. The company fosters a culture of innovation, transparency, and trust, with ambitious goals and a passionate team.
Oversee end-to-end billing, invoicing, and accounts receivable processes to ensure accuracy and timeliness.
Drive collections strategy through proactive outreach and payment negotiations with customers.
Collaborate cross-functionally with CX, Sales, and Accounting to resolve billing issues and improve workflows.
Scale to Win is a fully-remote, progressive political tech company founded in 2020 that provides texting and dialer tools for Democratic campaigns. With over 3,000 clients and a culture of collaboration, they are committed to driving change.
Manage collections, refunds, and bookkeeping journal entries while supporting sellers and customers.
Process payment issues in Salesforce, Excel, Stripe, and ERP systems with financial precision.
Streamline accounts payable/receivable workflows and maintain sales tax exemption records.
RYZ Labs is a startup studio founded in 2021 by entrepreneurs with experience at major tech companies and consumer brands. They build industry-defining companies with remote teams distributed across the US and Latin America, focusing on innovation and collaboration.
Lead day-to-day accounts receivable activities for direct-billed employer clients, including cash application and account review.
Monitor direct-bill AR aging, investigate discrepancies, and support collections activity.
Research and respond to billing inquiries related to invoice amounts, member counts, and payment application.
Virta Health is on a mission to reverse metabolic disease in one billion people using technology, personalized nutrition, and virtual care. They have raised over $350 million from top-tier investors and partner with large health plans, employers, and government organizations.
Handle billing and subscription inquiries via email and phone, escalating complex issues when necessary.
Manage billing tickets and calls, taking ownership of follow-ups and resolving sensitive customer situations.
Analyze billing ticket trends and propose improvements to enhance the customer experience.
Cloudbeds provides a unified platform for hospitality, powering properties across 150 countries and processing billions in bookings annually. They are a remote-first team of 650+ employees across 40+ countries, fostering a diverse and innovative culture.
Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
Manage collections and overdue payments, including negotiating payment plans and settlements.
Serve as Escrow Representative, coordinating payments and transactions with partners and associates across your designated region.
OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint.
Investigate and resolve consumer and commercial billing issues, analyzing account discrepancies and negotiating settlements.
Communicate professionally with customers and provide timely updates on billing outcomes.
Document all investigations and collaborate with internal teams to improve billing processes.
They support healthcare organizations by ensuring accurate, timely, and effective resolution of complex billing matters. Their team is collaborative, remote, and focused on operational excellence with a supportive culture.
Manage end-to-end billing relationships for supplemental products, including new business, renewals, and audits.
Collaborate with clients and partners to resolve billing issues and improve processes.
Drive collection of outstanding premiums and ensure accurate financial controls.
The Cigna Group is dedicated to improving the health and vitality of those they serve through their divisions Cigna Healthcare and Evernorth Health Services. As a large global company, they offer a comprehensive benefits package starting on day one and emphasize a culture of support and whole health.
Handle incoming and outgoing customer inquiries via phone, email, and chat with prompt resolution.
Manage collections, overdue payments, and negotiate payment plans while ensuring compliance.
Serve as Escrow Representative, coordinating transactions and maintaining accurate records.
We specialize in the oil, energy, gas, and petrochemical sectors, with a focus on renewable energy. Our team of highly skilled professionals is committed to delivering superior results while minimizing our ecological footprint.
Prepare and process customer invoices in accordance with contract requirements and internal billing procedures.
Apply incoming customer payments, reconcile accounts, and investigate or resolve payment discrepancies.
Monitor outstanding receivables and support collection activities to maintain healthy account balances.
The company is a hiring platform that uses AI-powered matching to connect candidates with job opportunities. They operate fully remotely, emphasizing work-life balance and professional growth.
Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
Manage collections and overdue payments, including negotiating payment plans and settlements.
Serve as Escrow Representative, coordinating all outgoing and incoming transactions to regional partners and associates.
OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors, with a strong focus on crude oil drilling, exploration, and renewable energy. They prioritize safety, environmental responsibility, and operational excellence, driven by a team of highly skilled professionals committed to delivering sustainable solutions.
Manage inbound and outbound patient communications to resolve billing questions and account balances.
Conduct account investigations and follow-up activities to ensure timely resolution of outstanding balances.
Support daily patient account operations within a collaborative practice operations environment.
Jobgether is an AI-powered job matching platform connecting candidates with hiring companies. It uses technology to review applications efficiently and fairly, supporting a fair hiring process.
Manage a portfolio of customer accounts and ensure timely invoice payment.
Provide professional support to customers regarding AR questions and make collection calls.
Collaborate cross-functionally with sales, orders, and channel teams to support month-end close.
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform for security and access control. With over 30,000 customers, a $5.8B valuation, and backing from top venture firms, Verkada is a rapidly scaling company at the forefront of physical AI.
Serve as the primary point of contact for the AR inbox and phone line, ensuring prompt responses to customer inquiries.
Conduct proactive outreach to customers regarding account balances to ensure timely payments while maintaining strong relationships.
Prepare regular AR aging and collections reporting to support leadership visibility into cash flow performance.
First Due provides transformative end-to-end software solutions for fire and EMS agencies to prevent first responder injury or death and improve operational effectiveness. The company is a growing SaaS organization with a remote-first culture, offering competitive benefits and opportunities for advancement.
Provide exceptional support to clients and manage collections and overdue payments.
Oversee account receivables and serve as Escrow Representative for payment coordination.
Handle financial correspondence with precision and professionalism in a fast-paced remote environment.
OranjeBor Energie BV specializes in oil, energy, gas, and petrochemical sectors, with a focus on crude oil drilling, oil exploration, and renewable energy. The company prioritizes safety and environmental responsibility, employing a skilled team to deliver superior results while minimizing ecological footprint.
Respond promptly to customer inquiries via phone, email, or live chat, troubleshoot issues, and ensure timely resolution of complaints.
Manage accounts receivables, monitor invoicing, follow up on outstanding payments, and collaborate with finance to resolve billing discrepancies.
Build and maintain strong client relationships, proactively identify opportunities to enhance satisfaction, and collaborate with cross-functional teams.
We are a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors, with a focus on crude oil drilling, oil exploration, and renewable energy. Our team of highly skilled professionals prioritizes safety, environmental responsibility, and operational excellence, driven by a shared vision of delivering superior results while minimizing our ecological footprint.
Manage patient billing episodes, prior authorizations, and claim submissions.
Review and resolve claims issues, appeals, and eligibility with payors.
Ensure timely follow-up on outstanding accounts and document activities.
Acadia Healthcare's Comprehensive Treatment Centers (CTC) division operates 170+ CARF-accredited outpatient opioid treatment programs (OTPs) nationwide, serving more than 74,000 patients daily. As the leading provider of medication-assisted treatment in the nation, our team is at the forefront of the battle against the opioid epidemic.