Remote Customer Support Representative

Responsibilities:

• Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
• Manage collections and overdue payments, including negotiating payment plans and settlements.
• Serve as Escrow Representative, coordinating payments and transactions with partners and associates across your designated region.

Requirements:

• Minimum 2 years of experience in Customer Service, Collections, Account Receivables, or Escrow Operations.
• High School Diploma or equivalent required; Bachelor’s degree in Business, Finance, or a related field preferred.
• Proven ability to manage financial documentation and client correspondence with accuracy.

Qualifications:

• Excellent customer service orientation and interpersonal communication.
• Financial acumen and familiarity with reconciliation, invoicing, and payment processing.
• Strong organizational and time management abilities.