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Responsibilities:
- Review and process credit-held orders throughout the day.
- Respond promptly to customer inquiries by phone and email.
- Investigate claims and process adjustments.
Qualifications:
- High school diploma or equivalent required.
- Previous experience in collections, accounts receivable, or customer service.
- Availability to work Monday to Friday 8:30AM-5:00PM EST.
Why Join Us:
- Remote position with potential hybrid work opportunities.
- Collaborative and supportive team environment.
- Opportunities to develop financial, analytical, and customer service skills.
Bertelsmann
Bertelsmann is building a global network of Accounting Shared Service Centers to standardize accounting processes. It is one of the world's largest media corporations, operating in some 50 countries with a diverse workforce.