Remote Customer Support Representative

Key Responsibilities:

• Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
• Manage collections and overdue payments, including negotiating payment plans and settlements.
• Review and analyze account receivable reports to identify trends, risks, and areas for improvement.

Requirements:

• Minimum 2 years of experience in Customer Service, Collections, Account Receivables, or Escrow Operations.
• High School Diploma or equivalent required; Bachelor’s degree in Business, Finance, or a related field preferred.
• Proven ability to manage financial documentation and client correspondence with accuracy.

Qualifications:

• High school diploma or equivalent.
• Proven customer service experience.
• Excellent communication and interpersonal skills.

Additional Information:

• Send your resume and cover letter to our recruitment team.
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