Remote Customer Support Representative

Key Responsibilities:

• Provide exceptional remote customer support and manage client inquiries across multiple channels.
• Oversee collections and overdue payments, negotiating payment plans and settlements.
• Serve as Escrow Representative, coordinating all outgoing and incoming transactions with regional partners.

Requirements:

• Minimum 2 years of experience in Customer Service, Collections, Account Receivables, or Escrow Operations.
• High School Diploma required; Bachelor's degree in Business or Finance preferred.
• Proven ability to manage financial documentation and client correspondence with accuracy.

Qualifications and Skills:

• Excellent customer service orientation and interpersonal communication skills.
• Strong financial acumen and familiarity with reconciliation, invoicing, and payment processing.
• Integrity, reliability, and discretion when handling confidential financial information.

Additional Information:

• Competitive compensation and benefits packages are offered.
• Opportunities for growth and development within our dynamic organization.