Source Job

Global

  • Handle incoming and outgoing customer inquiries via phone, email, and chat with prompt resolution.
  • Manage collections, overdue payments, and negotiate payment plans while ensuring compliance.
  • Serve as Escrow Representative, coordinating transactions and maintaining accurate records.

Customer Service Collections Account Receivables Communication

20 jobs similar to Remote Customer Support Representative

Jobs ranked by similarity.

Global

  • Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
  • Manage collections and overdue payments, including negotiating payment plans and settlements.
  • Serve as Escrow Representative, coordinating payments and transactions with partners and associates across your designated region.

OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint.

Global

  • Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
  • Manage collections and overdue payments, including negotiating payment plans and settlements.
  • Serve as Escrow Representative, coordinating all outgoing and incoming transactions to regional partners and associates.

OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors, with a strong focus on crude oil drilling, exploration, and renewable energy. They prioritize safety, environmental responsibility, and operational excellence, driven by a team of highly skilled professionals committed to delivering sustainable solutions.

$5,000–$10,000/mo
Global

  • Manage and optimize accounts receivable processes including invoicing, collections, and reconciliation.
  • Serve as the main point of contact for client billing and payment inquiries, ensuring timely resolutions.
  • Generate detailed financial reports and identify opportunities for process improvement.

OranjeBor Energie BV is an energy company prioritizing safety, environmental responsibility, and operational excellence. Their team of skilled professionals is driven by a shared vision of delivering superior results while minimizing ecological footprint.

$40,000–$42,000/yr
US

  • Manage customer accounts, evaluate creditworthiness, and ensure timely collection of payments.
  • Review and process credit-held orders, respond to customer inquiries, and investigate claims.
  • Negotiate payment arrangements and collaborate with internal teams to reduce credit risk.

Bertelsmann is building a global network of Accounting Shared Service Centers to standardize accounting processes. It is one of the world's largest media corporations, operating in some 50 countries with a diverse workforce.

US

  • Provide professional customer support through phone, email, and other communication channels.
  • Maintain accurate customer and financial records and assist with billing, reconciliation, and payment processing.
  • Collaborate with internal teams to resolve customer and operational matters and identify opportunities for improvement.

US Unlimited PTO

  • Serve as the primary point of contact for the AR inbox and phone line, ensuring prompt responses to customer inquiries.
  • Conduct proactive outreach to customers regarding account balances to ensure timely payments while maintaining strong relationships.
  • Prepare regular AR aging and collections reporting to support leadership visibility into cash flow performance.

First Due provides transformative end-to-end software solutions for fire and EMS agencies to prevent first responder injury or death and improve operational effectiveness. The company is a growing SaaS organization with a remote-first culture, offering competitive benefits and opportunities for advancement.

Canada

  • Manage high-value at-risk accounts by applying collection policies and negotiation techniques.
  • Engage customers in constructive discussions to understand financial challenges and develop repayment solutions.
  • Analyze account details and financial information to determine the best course of action.

The company is a financial services firm specializing in collections and risk management. It operates remotely with a collaborative culture focused on professional development.

US 3w PTO

  • Manage customer accounts and monitor payments to secure revenue and minimize risk.
  • Communicate with customers via phone and email to negotiate payment arrangements and resolve discrepancies.
  • Handle stressful situations with empathy and professionalism while maintaining accurate records.

SanMar is a leading supplier of apparel and accessories, focusing on building strong customer relationships. The company has a family-oriented culture and emphasizes teamwork and professional growth.

US 3w PTO

  • You will manage customer accounts by monitoring payments and negotiating payment arrangements.
  • You will communicate with customers via phone and email to ensure timely payments and maintain relationships.
  • You will work within credit limit guidelines, approve orders, and maintain accurate records.

SanMar is a leading distributor of branded apparel and accessories, working with brands like Nike and The North Face. They have a large workforce across North America and a culture focused on family values and employee growth.

US

  • Manage patient accounts and collections for medical services.
  • Communicate with patients and insurance companies to resolve billing issues.
  • Determine collectability and assist with financial assistance programs.

Air Methods provides air medical transport and patient billing services. The company is a large employer with a focus on compliance and patient financial counseling.

US

  • Provide empathetic support via email, chat, and online platforms, resolving billing issues and maintaining client records.
  • Manage collections and delinquent accounts, resolve disputes, and uphold billing standards through process improvements.
  • Collaborate with the team, share best practices, and support onboarding while thriving in a fast-paced, remote environment.

Healthy Gamer provides modern, inclusive, and affordable mental health care, with a focus on the gaming community. Since 2019, they have helped over 14,000 people across 119 countries and are in the top 0.1% of Twitch streamers and top 1% of YouTube channels, building a culture of innovation and passion.

US

  • Process and post accounts receivable from assigned payers within turnaround time.
  • Research payer websites and electronic remittance to balance files with money received.
  • Identify issues and trends with payers, ensuring aged receivables are handled per procedures.

Labcorp is a global leader in diagnostics, drug development, and healthcare innovation, harnessing data and AI to improve health outcomes. With nearly 70,000 employees serving clients in over 100 countries, Labcorp fosters a culture of discovery and career growth.

  • Handle inbound calls from HP SMB customers to resolve inquiries about orders, payments, shipping, and returns.
  • Perform outbound follow-ups and collaborate with HP partners to resolve order exceptions and fulfill orders.
  • Document interactions in case management tools and identify process improvement opportunities.

HP is a leading global technology company that provides hardware, software, and services to customers worldwide. With a large workforce, HP values customer service and innovation, fostering a collaborative and professional culture.

$55,000–$60,000/yr
Canada

  • Provide technical support and troubleshooting for Lone Wolf's Back Office product via email, phone, and chat.
  • Log details of support sessions and challenges in the ticketing system, managing your own case workload.
  • Apply accounting knowledge and interpersonal skills to diagnose, resolve, and escalate customer issues.

Lone Wolf simplifies real estate transactions by providing a digital lead-to-close experience for agents, brokers, and their consumers. With over 30 years in the industry, they value diverse talent and embrace individuality to enrich their organization.

US

  • Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner.
  • Resolve customer issues and complaints with patience and empathy, working toward mutually beneficial solutions.
  • Document customer interactions accurately in the CRM system and maintain detailed records of all transactions.

LesBaird Consulting LLC is a consulting firm that provides professional support services to help businesses improve efficiency and achieve sustainable growth. The company is a smaller or emerging firm that emphasizes clear communication, attention to detail, and a customer-focused mindset.

Canada

  • Provide exceptional support to customers via phone, email, and chat, addressing inquiries about RESPs and our digital platform.
  • Resolve issues efficiently by troubleshooting problems and coordinating with internal teams to ensure customer satisfaction.
  • Maintain accurate records of customer interactions and contribute to improving processes and resources.

Embark Student Corp. is a fintech company that helps Canadians achieve their education goals through an innovative digital platform for RESPs. Over the past 60 years, the company has reinvested over $60 million into scholarships and supported more than 850,000 students.

Switzerland Unlimited PTO

  • Manage billing inquiries, payment follow-ups, and customer account updates to support revenue operations.
  • Collaborate with finance, sales, technical support, and professional services teams to resolve customer needs efficiently.
  • Monitor customer aging reports and conduct collection calls to maintain strong client relationships and support business growth.

This role is listed on behalf of a partner company that manages applications. The partner is looking for a Billing Support Specialist based in Switzerland, offering a collaborative, people-focused environment with career development opportunities.

US

  • Handle maintenance, collection, and liquidation activities for assigned accounts.
  • Review customer contracts, payment history, and communicate account statuses.
  • Analyze accounts to recommend appropriate solutions and maintain accurate records.

Sutherland works with global iconic brands, providing digital transformation through AI, automation, and cloud engineering. The company has created 363 unique inventions and operates with a culture of innovation and agile execution.

UK 5w PTO

  • Manage accounts receivable operations including invoicing, payment processing, and collections.
  • Work closely with internal teams and customers to ensure accurate billing and timely payments.
  • Prepare monthly AR aging reports and support month-end closure activities.

SFG20 provides the industry standard for building maintenance, offering services and technologies to empower safer buildings. They are a company that values diversity and inclusion, fostering an inclusive environment where everyone feels welcome.

US

  • Manage inbound and outbound patient communications to resolve billing questions and account balances.
  • Conduct account investigations and follow-up activities to ensure timely resolution of outstanding balances.
  • Support daily patient account operations within a collaborative practice operations environment.

Jobgether is an AI-powered job matching platform connecting candidates with hiring companies. It uses technology to review applications efficiently and fairly, supporting a fair hiring process.