We are seeking a Customer Service and Financial Operations Specialist to support customer experience and day to day financial operations in a fully remote environment.
This role is ideal for a detail oriented professional who enjoys assisting customers, maintaining accurate records, and contributing to efficient business operations.

Key Responsibilities:

Provide professional customer support through phone, email, and other communication channels.
Maintain accurate customer and financial records and assist with billing, reconciliation, and payment processing.
Collaborate with internal teams to resolve customer and operational matters and identify opportunities for improvement.

Qualifications:

Excellent verbal and written communication skills and strong organizational abilities.
Ability to manage multiple priorities in a remote work environment.
Proficiency with Microsoft Office and web based business applications; experience with CRM or financial software is an advantage.