Respond to customer inquiries related to billing, payments, and invoicing across multiple communication channels.
Maintain accurate customer account balances and collaborate with Accounts Receivable to resolve payment issues.
Identify opportunities to improve workflows and support quality through technology and data.
This role is listed on behalf of a partner company that provides billing solutions within a fast-growing technology environment. They are a collaborative team with international staff, offering a remote, multilingual work culture focused on continuous improvement.
Responsible for resolving client inquiries and concerns specific to the Billing process.
Monitor and respond to email and phone inquiries, ensuring timely and consistent communication.
Collaborate with billing team members to escalate issues and improve client experience.
The company provides billing and client care services, focusing on high-touch support and retention. Company size and culture are not specified in the posting.
Manage accounts receivable by reviewing past-due balances and following up with customers.
Process incoming payments and maintain accurate billing records in QuickBooks Online.
Coordinate invoicing and customer communication using Crown and Microsoft Outlook.
Assist World is a remote staffing company that connects businesses with virtual assistants. The company promotes a flexible, tracker-free work culture with team perks and a focus on operational support.
Provide empathetic, patient-centered support for billing and insurance questions.
Explain insurance concepts like deductibles, copays, and coinsurance to patients.
Act as a liaison between patients, providers, and internal teams to ensure a seamless experience.
Allara is a comprehensive women's health provider that specializes in expert, longitudinal care for hormonal, metabolic, and reproductive health. Trusted by over 60,000 women nationwide, Allara is one of the fastest-growing women's health platforms in the U.S.
Respond to customer inquiries regarding RCM and billing software via email.
Triage tickets and escalate to appropriate teams.
Develop deep product knowledge to effectively support customers.
We revolutionize healthcare by delivering highly automated software to rehab therapy businesses. We are the fastest growing company in the therapy EMR space, with a team of talented individuals and a culture of smart work.
Manage patient accounts and collections for medical services.
Communicate with patients and insurance companies to resolve billing issues.
Determine collectability and assist with financial assistance programs.
Air Methods provides air medical transport and patient billing services. The company is a large employer with a focus on compliance and patient financial counseling.
You process patient payments and manage payment plans with accuracy and empathy.
You handle insurance verification, claims support, and billing education for patients.
You research account issues and resolve billing discrepancies while maintaining professionalism.
Privia provides healthcare billing and payment solutions, helping patients with insurance claims and financial responsibilities. They operate with a remote team and emphasize compassionate, compliant service.
Own and enhance billing platforms and processes for a SaaS subscription business.
Partner with finance, sales, and customer teams to improve quote-to-cash workflows and data accuracy.
Drive automation and process improvements while serving as the internal billing systems expert.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The company uses technology to streamline the application process and emphasizes diversity, equity, and inclusion initiatives.
Manage billing inquiries, payment follow-ups, and customer account updates to support revenue operations.
Collaborate with finance, sales, technical support, and professional services teams to resolve customer needs efficiently.
Monitor customer aging reports and conduct collection calls to maintain strong client relationships and support business growth.
This role is listed on behalf of a partner company that manages applications. The partner is looking for a Billing Support Specialist based in Switzerland, offering a collaborative, people-focused environment with career development opportunities.
Manage billing processes, generate accurate invoices, and support month-end closing.
Monitor accounts receivable, follow up on outstanding balances, and resolve discrepancies.
Collaborate with Finance, Sales, and customers to ensure billing accuracy and collections.
Provi is a company that provides a platform for the beverage alcohol industry, streamlining ordering and payments. They are a growing organization with a dynamic and innovative team, committed to diversity and equal opportunity.
Answer inbound calls and emails with a professional attitude, adapting communication style to each customer's situation.
Resolve billing questions, payments, and account maintenance as the single point of contact for problem-solving.
Troubleshoot and guide customers through WEX online platforms and mobile applications while multitasking multiple systems.
WEX is a global commerce platform that helps businesses solve operational complexities like employee benefits, managing fleets, and streamlining payments. With over 6,500 employees, we work with large and small companies in more than 200 countries and territories, tailoring services to meet unique business needs.
Provide professional support for customer bookings, inquiries, and service requests.
Coordinate and track services from start to finish, maintaining accurate records.
Deliver excellent customer experiences and escalate complex issues as needed.
AmazingCo creates unique experiences like mystery picnics and weekend getaways, helping clients worldwide build lasting memories. The company values great service and teamwork, with a growing global staff dedicated to innovation and customer satisfaction.
Oversee end-to-end billing, invoicing, and accounts receivable processes to ensure accuracy and timeliness.
Drive collections strategy through proactive outreach and payment negotiations with customers.
Collaborate cross-functionally with CX, Sales, and Accounting to resolve billing issues and improve workflows.
Scale to Win is a fully-remote, progressive political tech company founded in 2020 that provides texting and dialer tools for Democratic campaigns. With over 3,000 clients and a culture of collaboration, they are committed to driving change.
Create and issue customer invoices accurately through QuickBooks Online, processing approximately 25–50 invoices daily.
Maintain billing records, edit invoices as needed, and resolve discrepancies with internal teams.
Manage customer vendor portals, respond to billing inquiries, and support the Accounts Receivable team.
The Sociable Society connects social media personalities with world-renowned brands to create impactful influencer marketing campaigns. It is a fast-growing, entrepreneurial company that values collaboration, innovation, and operational excellence.
Engage with workplace customers over voice and email to resolve shift, payment, and platform-related issues.
Navigate tools like Zendesk and the Clipboard portal to investigate cases and maintain accurate documentation.
Work cross-functionally with teams such as Billing and Account Management to ensure effective issue resolution.
Clipboard operates an app-based marketplace connecting healthcare professionals with workplaces, aiming to uplift communities. Founded in 2016, they are a remote-first team of over 1,000 people, a top Y-Combinator company, profitable since 2022, and rapidly expanding in healthcare staffing.
Manage shared AR inboxes and clear scheduled actions queues for customer accounts.
Respond to Slack requests and internal messages promptly.
Review and update action items and to-dos for assigned customers.
Invoice Butler provides AR operations services for growing companies. It is a startup with a lean team, prioritizing resilience, adaptability, and a fast-paced culture.
Manage end-to-end invoicing for dental lab cases including crowns, bridges, and implants.
Monitor accounts receivable, follow up on balances, and support collections and accounts payable.
Communicate with dental office clients to resolve billing questions and maintain accurate financial records.
Incisive is building a better model for restorative dentistry by solving the pressure on independent practices through lab consolidation and digital workflow. They serve over 600 doctors nationwide, retain over 95% of them year over year, and are growing fast.
Coordinate utility account management for residential and commercial properties.
Prepare and enter billing data into accounting and property management software.
Research and resolve billing discrepancies and maintain accurate records.
20four7VA connects offshore independent contractors with clients worldwide for remote administrative support. It offers flexible roles, free training, and a supportive community.