Provide empathetic, patient-centered support for billing and insurance questions.
Explain insurance concepts like deductibles, copays, and coinsurance to patients.
Act as a liaison between patients, providers, and internal teams to ensure a seamless experience.
Allara is a comprehensive women's health provider that specializes in expert, longitudinal care for hormonal, metabolic, and reproductive health. Trusted by over 60,000 women nationwide, Allara is one of the fastest-growing women's health platforms in the U.S.
Respond to customer inquiries related to billing, payments, and invoicing across multiple communication channels.
Maintain accurate customer account balances and collaborate with Accounts Receivable to resolve payment issues.
Identify opportunities to improve workflows and support quality through technology and data.
This role is listed on behalf of a partner company that provides billing solutions within a fast-growing technology environment. They are a collaborative team with international staff, offering a remote, multilingual work culture focused on continuous improvement.
Responsible for resolving client inquiries and concerns specific to the Billing process.
Monitor and respond to email and phone inquiries, ensuring timely and consistent communication.
Collaborate with billing team members to escalate issues and improve client experience.
The company provides billing and client care services, focusing on high-touch support and retention. Company size and culture are not specified in the posting.
Manage patient accounts and collections for medical services.
Communicate with patients and insurance companies to resolve billing issues.
Determine collectability and assist with financial assistance programs.
Air Methods provides air medical transport and patient billing services. The company is a large employer with a focus on compliance and patient financial counseling.
Provide empathetic support via email, chat, and online platforms, resolving billing issues and maintaining client records.
Manage collections and delinquent accounts, resolve disputes, and uphold billing standards through process improvements.
Collaborate with the team, share best practices, and support onboarding while thriving in a fast-paced, remote environment.
Healthy Gamer provides modern, inclusive, and affordable mental health care, with a focus on the gaming community. Since 2019, they have helped over 14,000 people across 119 countries and are in the top 0.1% of Twitch streamers and top 1% of YouTube channels, building a culture of innovation and passion.
Respond to patient inquiries via chat, email, and internal messaging with clarity and professionalism.
Break down complex topics like billing, CPT codes, and device returns into simple, patient-friendly explanations.
Document all interactions clearly and accurately to ensure seamless handoffs and consistent support.
Salvo Health provides a new approach to chronic gut and metabolic conditions, using remote patient monitoring and interdisciplinary care. Backed by healthcare investors, the company fosters an inclusive culture and welcomes diverse candidates.
You process patient payments and manage payment plans with accuracy and empathy.
You handle insurance verification, claims support, and billing education for patients.
You research account issues and resolve billing discrepancies while maintaining professionalism.
Privia provides healthcare billing and payment solutions, helping patients with insurance claims and financial responsibilities. They operate with a remote team and emphasize compassionate, compliant service.
Lead the administration and optimization of Revenue Cycle Management (RCM) applications to ensure stable and efficient system operations.
Serve as primary liaison between business teams and third-party vendors to coordinate issue resolution and system enhancements.
Manage team workloads, establish escalation protocols, and ensure performance aligns with SLAs and KPIs.
Partner Company is a healthcare technology organization focusing on revenue cycle management. They foster a collaborative, team-oriented culture with a commitment to innovation and continuous improvement, though company size is not specified.
Generate and distribute prebills/proformas and assist with month-end processing.
Prepare attorney/client invoices including fixed fee, retainer, and contingency.
Ensure accuracy of billing and compliance with client guidelines.
RRD provides marketing, packaging, print, and business services to global brands. The company is a large organization with a focus on data analytics and sustainable solutions.
Manage and resolve claims rejections and denials, escalating trends as identified.
Verify patient eligibility and benefits, and coordinate with insurance payers.
Maintain compliance with HIPAA regulations and meet productivity standards.
Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care for addiction. They are a growing company with a dedicated team passionate about making judgment-free care accessible.
Manage end-to-end invoicing for dental lab cases including crowns, bridges, and implants.
Monitor accounts receivable, follow up on balances, and support collections and accounts payable.
Communicate with dental office clients to resolve billing questions and maintain accurate financial records.
Incisive is building a better model for restorative dentistry by solving the pressure on independent practices through lab consolidation and digital workflow. They serve over 600 doctors nationwide, retain over 95% of them year over year, and are growing fast.
Manage billing processes, generate accurate invoices, and support month-end closing.
Monitor accounts receivable, follow up on outstanding balances, and resolve discrepancies.
Collaborate with Finance, Sales, and customers to ensure billing accuracy and collections.
Provi is a company that provides a platform for the beverage alcohol industry, streamlining ordering and payments. They are a growing organization with a dynamic and innovative team, committed to diversity and equal opportunity.
Manage billing inquiries, payment follow-ups, and customer account updates to support revenue operations.
Collaborate with finance, sales, technical support, and professional services teams to resolve customer needs efficiently.
Monitor customer aging reports and conduct collection calls to maintain strong client relationships and support business growth.
This role is listed on behalf of a partner company that manages applications. The partner is looking for a Billing Support Specialist based in Switzerland, offering a collaborative, people-focused environment with career development opportunities.
Process and post accounts receivable from assigned payers within turnaround time.
Research payer websites and electronic remittance to balance files with money received.
Identify issues and trends with payers, ensuring aged receivables are handled per procedures.
Labcorp is a global leader in diagnostics, drug development, and healthcare innovation, harnessing data and AI to improve health outcomes. With nearly 70,000 employees serving clients in over 100 countries, Labcorp fosters a culture of discovery and career growth.
Manages full cycle accounts receivable including invoicing, payment posting, and reconciliation.
Communicates with patients, insurance carriers, and internal teams to resolve billing discrepancies.
Processes insurance claim denials, resubmits claims, and maintains timely follow-up on outstanding balances.
Oral Surgery Partners is a dental and oral surgery practice providing surgical care. The company offers a supportive team environment with benefits and opportunities for full-time employees.
Develop and maintain deep understanding of RCM/Clearinghouse capabilities to respond to customer inquiries.
Champion each customer by providing ongoing support via the EDI help desk platform.
Build genuine EDI/Enrollment subject-matter depth over time and take on technical ownership.
Prompt provides highly automated software for rehab therapy businesses. It is the fastest growing company in therapy EMR with a talented team and a culture prioritizing smart work over hard work.
Manage the full medical billing and Revenue Cycle Management (RCM) process, including AR follow-up and claim denial resolution.
Complete provider credentialing and recredentialing, verify insurance eligibility, and maintain accurate records within Athena.
Ensure HIPAA compliance and communicate with insurance companies regarding claims, credentialing, and payment issues.
SnappyCX connects skilled professionals with growing healthcare practices. They seek self-motivated individuals to support financial and administrative operations in a remote, fast-paced environment.
Respond to customer inquiries via email, chat, and phone.
Resolve customer issues accurately and professionally.
Document customer interactions and maintain accurate records.
The company provides a service platform and is seeking a Customer Support Specialist to deliver exceptional customer service. The company offers a supportive team environment with career growth opportunities and competitive benefits.
Submit commercial insurance claims accurately and in a timely manner.
Monitor claim status and proactively resolve denials, rejections, and unpaid claims.
Verify insurance eligibility and benefits and post insurance payments.
LivWell Behavioral Health Services is a licensed outpatient behavioral health organization committed to improving the lives of youth and families through accessible, high-quality mental health care. They partner with schools and communities in the Chandler/Mesa, AZ area and continue expanding into additional states.
Perform monthly billing audits, fee calculations, and adjustment processing.
Maintain client accounts and billing instructions to ensure accurate fee schedule assignments.
Collaborate with advisors and teams to resolve billing discrepancies and facilitate fee collections.
Mercer Advisors helps families simplify and amplify their financial lives through comprehensive financial planning, investment management, and related services. The firm serves over 31,300 families across 90+ U.S. cities, with a diverse team where more than half of employees and client-facing professionals are women.