EDI Experience Manager (B2B SaaS)
Remote regions
GlobalBenefits
Unlimited PTO
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About the Role:
- Bridge the gap between technical EDI/Enrollment nuances and high-efficiency workflow design.
- Translate complex findings into clear client guidance and represent in live calls.
- Optimize EDI support workflows to keep queue scalable as we grow.
Key Responsibilities:
- Support customers via EDI help desk, resolving issues like clearinghouse rejections.
- Represent EDI topics in onboarding and ad hoc meetings.
- Audit processes to identify AI opportunities for acceleration.
Qualifications:
- Experience as a rehab clinician (SLP, OT, PT, etc.) or willingness to build technical fluency.
- Highly analytical with superior troubleshooting ability.
- Proactive, self-motivated, and able to thrive in dynamic environments.
Perks:
- Competitive salaries and remote/hybrid environment.
- Flexible PTO, company-paid insurance, and 401k.
- Complimentary fitness classes and recovery suite at HQ.
Prompt
Prompt provides highly automated software for rehab therapy businesses. It is the fastest growing company in therapy EMR with a talented team and a culture prioritizing smart work over hard work.