Billing Client Care Specialist

Responsibilities:

• Resolve client inquiries and concerns specific to the Billing process.
• Provide high-touch service through personalized support and building strong relationships.
• Monitor and respond to email and phone inquiries, ensuring timely prioritization.

Qualifications:

• High school diploma or GED required.
• At least 1 year of experience as a Billing specialist.
• Strong curiosity to troubleshoot and identify root cause.
• Excellent communication and problem solving skills.

Work Environment:

• Remote position based in the US.
• Ability to work overtime and flex schedule when needed.