Patient Billing Specialist

Key Responsibilities:

• Provide empathetic, patient-centered support for billing and insurance questions.
• Explain insurance concepts like deductibles, copays, and coinsurance.
• Act as a liaison between patients and internal teams to resolve issues.

Required Qualifications:

• 3+ years of experience in medical billing, revenue cycle, or healthcare administration.
• Familiarity with billing concepts and strong communication skills.
• Ability to work independently in a remote environment.

Preferred Qualifications:

• Experience in telehealth or virtual care settings.
• Ability to build trust and navigate difficult conversations in a high-volume environment.