Source Job

Global

  • Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
  • Manage collections and overdue payments, including negotiating payment plans and settlements.
  • Serve as Escrow Representative, coordinating payments and transactions with partners and associates across your designated region.

Customer Service Collections Account Receivables Communication

20 jobs similar to Remote Customer Support Representative

Jobs ranked by similarity.

Global

  • Handle incoming and outgoing customer inquiries via phone, email, and chat with prompt resolution.
  • Manage collections, overdue payments, and negotiate payment plans while ensuring compliance.
  • Serve as Escrow Representative, coordinating transactions and maintaining accurate records.

We specialize in the oil, energy, gas, and petrochemical sectors, with a focus on renewable energy. Our team of highly skilled professionals is committed to delivering superior results while minimizing our ecological footprint.

Global

  • Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
  • Manage collections and overdue payments, including negotiating payment plans and settlements.
  • Serve as Escrow Representative, coordinating all outgoing and incoming transactions to regional partners and associates.

OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors, with a strong focus on crude oil drilling, exploration, and renewable energy. They prioritize safety, environmental responsibility, and operational excellence, driven by a team of highly skilled professionals committed to delivering sustainable solutions.

$5,000–$10,000/mo
Global

  • Manage and optimize accounts receivable processes including invoicing, collections, and reconciliation.
  • Serve as the main point of contact for client billing and payment inquiries, ensuring timely resolutions.
  • Generate detailed financial reports and identify opportunities for process improvement.

OranjeBor Energie BV is an energy company prioritizing safety, environmental responsibility, and operational excellence. Their team of skilled professionals is driven by a shared vision of delivering superior results while minimizing ecological footprint.

$40,000–$42,000/yr
US

  • Manage customer accounts, evaluate creditworthiness, and ensure timely collection of payments.
  • Review and process credit-held orders, respond to customer inquiries, and investigate claims.
  • Negotiate payment arrangements and collaborate with internal teams to reduce credit risk.

Bertelsmann is building a global network of Accounting Shared Service Centers to standardize accounting processes. It is one of the world's largest media corporations, operating in some 50 countries with a diverse workforce.

US Unlimited PTO

  • Serve as the primary point of contact for the AR inbox and phone line, ensuring prompt responses to customer inquiries.
  • Conduct proactive outreach to customers regarding account balances to ensure timely payments while maintaining strong relationships.
  • Prepare regular AR aging and collections reporting to support leadership visibility into cash flow performance.

First Due provides transformative end-to-end software solutions for fire and EMS agencies to prevent first responder injury or death and improve operational effectiveness. The company is a growing SaaS organization with a remote-first culture, offering competitive benefits and opportunities for advancement.

US 3w PTO

  • Manage customer accounts and monitor payments to secure revenue and minimize risk.
  • Communicate with customers via phone and email to negotiate payment arrangements and resolve discrepancies.
  • Handle stressful situations with empathy and professionalism while maintaining accurate records.

SanMar is a leading supplier of apparel and accessories, focusing on building strong customer relationships. The company has a family-oriented culture and emphasizes teamwork and professional growth.

US 3w PTO

  • You will manage customer accounts by monitoring payments and negotiating payment arrangements.
  • You will communicate with customers via phone and email to ensure timely payments and maintain relationships.
  • You will work within credit limit guidelines, approve orders, and maintain accurate records.

SanMar is a leading distributor of branded apparel and accessories, working with brands like Nike and The North Face. They have a large workforce across North America and a culture focused on family values and employee growth.

US

  • Provide professional customer support through phone, email, and other communication channels.
  • Maintain accurate customer and financial records and assist with billing, reconciliation, and payment processing.
  • Collaborate with internal teams to resolve customer and operational matters and identify opportunities for improvement.

US

  • Process and post accounts receivable from assigned payers within turnaround time.
  • Research payer websites and electronic remittance to balance files with money received.
  • Identify issues and trends with payers, ensuring aged receivables are handled per procedures.

Labcorp is a global leader in diagnostics, drug development, and healthcare innovation, harnessing data and AI to improve health outcomes. With nearly 70,000 employees serving clients in over 100 countries, Labcorp fosters a culture of discovery and career growth.

US

  • Manage patient accounts and collections for medical services.
  • Communicate with patients and insurance companies to resolve billing issues.
  • Determine collectability and assist with financial assistance programs.

Air Methods provides air medical transport and patient billing services. The company is a large employer with a focus on compliance and patient financial counseling.

Canada

  • Manage high-value at-risk accounts by applying collection policies and negotiation techniques.
  • Engage customers in constructive discussions to understand financial challenges and develop repayment solutions.
  • Analyze account details and financial information to determine the best course of action.

The company is a financial services firm specializing in collections and risk management. It operates remotely with a collaborative culture focused on professional development.

Brazil

  • Contact customers via phone, email, and written communication to collect overdue payments.
  • Follow up consistently on delinquent accounts to reduce aging balances and resolve payment discrepancies.
  • Process credit card payments, issue credits, and make account adjustments as needed.

Vert Environmental is a leading third-party industrial hygiene consulting and testing company. With over a decade of experience, they have a strong reputation and a team of certified professionals.

UK 5w PTO

  • Manage accounts receivable operations including invoicing, payment processing, and collections.
  • Work closely with internal teams and customers to ensure accurate billing and timely payments.
  • Prepare monthly AR aging reports and support month-end closure activities.

SFG20 provides the industry standard for building maintenance, offering services and technologies to empower safer buildings. They are a company that values diversity and inclusion, fostering an inclusive environment where everyone feels welcome.

US

  • Provide empathetic support via email, chat, and online platforms, resolving billing issues and maintaining client records.
  • Manage collections and delinquent accounts, resolve disputes, and uphold billing standards through process improvements.
  • Collaborate with the team, share best practices, and support onboarding while thriving in a fast-paced, remote environment.

Healthy Gamer provides modern, inclusive, and affordable mental health care, with a focus on the gaming community. Since 2019, they have helped over 14,000 people across 119 countries and are in the top 0.1% of Twitch streamers and top 1% of YouTube channels, building a culture of innovation and passion.

  • Handle inbound calls from HP SMB customers to resolve inquiries about orders, payments, shipping, and returns.
  • Perform outbound follow-ups and collaborate with HP partners to resolve order exceptions and fulfill orders.
  • Document interactions in case management tools and identify process improvement opportunities.

HP is a leading global technology company that provides hardware, software, and services to customers worldwide. With a large workforce, HP values customer service and innovation, fostering a collaborative and professional culture.

Switzerland Unlimited PTO

  • Manage billing inquiries, payment follow-ups, and customer account updates to support revenue operations.
  • Collaborate with finance, sales, technical support, and professional services teams to resolve customer needs efficiently.
  • Monitor customer aging reports and conduct collection calls to maintain strong client relationships and support business growth.

This role is listed on behalf of a partner company that manages applications. The partner is looking for a Billing Support Specialist based in Switzerland, offering a collaborative, people-focused environment with career development opportunities.

Mexico

  • Monitor customer accounts and contact clients to collect outstanding payments, ensuring timely resolution of overdue invoices.
  • Investigate historical data and collaborate with billing teams to resolve billing and payment inquiries.
  • Maintain accurate records of account status, analyze aging reports, and report weekly on collection activity and accounts receivable.

Mitratech is a technology company that builds world-class products to simplify operations in Legal, Risk, Compliance, and HR functions. With over 35 years of experience, they serve 20,000+ clients globally, including 30% of the Fortune 500, and foster a diverse, inclusive culture centered on learning and fun.

Global

  • Respond promptly to customer inquiries via phone, email, or live chat, troubleshoot issues, and ensure timely resolution of complaints.
  • Manage accounts receivables, monitor invoicing, follow up on outstanding payments, and collaborate with finance to resolve billing discrepancies.
  • Build and maintain strong client relationships, proactively identify opportunities to enhance satisfaction, and collaborate with cross-functional teams.

We are a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors, with a focus on crude oil drilling, oil exploration, and renewable energy. Our team of highly skilled professionals prioritizes safety, environmental responsibility, and operational excellence, driven by a shared vision of delivering superior results while minimizing our ecological footprint.

US

  • Manage inbound and outbound patient communications to resolve billing questions and account balances.
  • Conduct account investigations and follow-up activities to ensure timely resolution of outstanding balances.
  • Support daily patient account operations within a collaborative practice operations environment.

Jobgether is an AI-powered job matching platform connecting candidates with hiring companies. It uses technology to review applications efficiently and fairly, supporting a fair hiring process.

United States Unlimited PTO

  • Respond to customer inquiries related to billing, payments, and invoicing across multiple communication channels.
  • Maintain accurate customer account balances and collaborate with Accounts Receivable to resolve payment issues.
  • Identify opportunities to improve workflows and support quality through technology and data.

This role is listed on behalf of a partner company that provides billing solutions within a fast-growing technology environment. They are a collaborative team with international staff, offering a remote, multilingual work culture focused on continuous improvement.