Manage billing processes, generate accurate invoices, and support month-end closing.
Monitor accounts receivable, follow up on outstanding balances, and resolve discrepancies.
Collaborate with Finance, Sales, and customers to ensure billing accuracy and collections.
Provi is a company that provides a platform for the beverage alcohol industry, streamlining ordering and payments. They are a growing organization with a dynamic and innovative team, committed to diversity and equal opportunity.
Monitor and collect outstanding invoices through direct contact and follow-up with partners and clients.
Generate and revise monthly client reminder statements and provide accounts receivable analyses.
Work closely with senior management to resolve issues and meet collections targets.
Williams Lea by RRD is a global business support services company offering administrative support, document production, and marketing services to legal, financial, and professional services firms. With thousands of employees worldwide, the company is a people-powered organization focused on helping clients operate efficiently.
Manage customer accounts, evaluate creditworthiness, and ensure timely collection of payments.
Review and process credit-held orders, respond to customer inquiries, and investigate claims.
Negotiate payment arrangements and collaborate with internal teams to reduce credit risk.
Bertelsmann is building a global network of Accounting Shared Service Centers to standardize accounting processes. It is one of the world's largest media corporations, operating in some 50 countries with a diverse workforce.
Manage assigned portfolio of customer accounts and conduct collection outreach via phone, email, and portals.
Investigate and resolve invoice, payment, and account discrepancies in partnership with internal teams.
Analyze aging trends, escalate high-risk accounts, and support month-end close activities.
Novara provides safety and operational risk management software that empowers organizations to identify and resolve issues before they become incidents. It is a growing company, part of a portfolio, and values employees with a full benefits package.
Supervise financial support services employees to ensure quality service delivery and achieve agreed-upon metrics and goals.
Monitor and collect outstanding invoices through direct contact and follow-up with partners and clients to ensure timely remittance.
Generate reports on accounts receivable analyses, DSO, and bad debt reserves, and work with senior management to resolve issues.
RRD provides marketing, packaging, print, and business services to global brands. As a large company with a focus on data analytics and technology, it serves regulated industries with a culture of sustainability and innovation.
Own a portfolio of accounts and monitor customer emails to ensure queries are replied within required SLAs.
Achieve monthly cash targets while ensuring effective customer satisfaction.
Manage 60+ debt to stay below 3% each month and provide ongoing reports on collections status.
Twilio is shaping the future of communications with innovative solutions for hundreds of thousands of businesses, empowering millions of developers worldwide. They foster a remote-first culture with a strong emphasis on connection and global inclusion, where diverse experiences make a global impact daily.
Manage overdue accounts and support customers through payment resolution and account reconciliation.
Conduct inbound and outbound calls to negotiate payment solutions and resolve outstanding debts.
Maintain collection goals and performance metrics while accurately documenting account activities.
The company operates in the financial services sector, focusing on account resolution and payment solutions. It fosters a performance-driven, collaborative culture with remote work flexibility.
Increase collection of outstanding payments within the personal finance department as an individual contributor.
Identify accounts with overdue payments and find solutions to bring loans to current status.
Maintain daily, weekly, and monthly collection and metric goals through outbound and inbound calls.
GoodLeap is a technology company delivering financing and software for sustainable solutions like solar panels and energy-efficient home upgrades. With over $27 billion in financing since 2018 and supporting over 1 million homeowners, they employ thousands and foster a collaborative culture.
Manage team of employees responsible for collections, client invoicing, and HUB operations.
Ensure quality and productivity goals are met while maintaining audit quality.
Develop and maintain client relationships and identify process improvements.
ServiceLink is a mortgage services company that helps clients in the lending industry achieve strategic goals through technology and services. The company is committed to equal opportunity and offers ongoing training and support for employee advancement.
Manage high volume inbound and outbound calls to address delinquent loan payments.
Negotiate payment arrangements and resolve customer concerns with professionalism and empathy.
Accurately record interactions and maintain database records.
Enova International is a leading financial technology company providing online financial services through its AI-powered Colossus platform. It serves non-prime consumers and businesses, fostering an inclusive culture where employees can thrive.
Process and post accounts receivable from assigned payers within turnaround time.
Research payer websites and electronic remittance to balance files with money received.
Identify issues and trends with payers, ensuring aged receivables are handled per procedures.
Labcorp is a global leader in diagnostics, drug development, and healthcare innovation, harnessing data and AI to improve health outcomes. With nearly 70,000 employees serving clients in over 100 countries, Labcorp fosters a culture of discovery and career growth.
Manage patient collections and financial arrangements via calls and account review.
Inform patients of coverage options including Government programs and Financial CARE.
Perform skip tracing and resolve accounts with uninsured or residual balances.
Air Methods provides air medical transport services. The company is an EEO/AA employer with a focus on patient billing and collections, and maintains a culture of compliance and compassion.
Oversee daily collections operations for delinquent accounts including loans and lines of credit.
Lead and develop a high-performing collections team through coaching, performance management, and training.
Ensure regulatory compliance with FDCPA, CFPB, and state requirements while monitoring portfolio trends and improving recovery outcomes.
This partner company is a financial services organization focused on responsible lending and member financial wellness. They operate a fast-paced, performance-driven remote environment with a collaborative culture.
Manage billing inquiries, payment follow-ups, and customer account updates to support revenue operations.
Collaborate with finance, sales, technical support, and professional services teams to resolve customer needs efficiently.
Monitor customer aging reports and conduct collection calls to maintain strong client relationships and support business growth.
This role is listed on behalf of a partner company that manages applications. The partner is looking for a Billing Support Specialist based in Switzerland, offering a collaborative, people-focused environment with career development opportunities.
Own accounts receivable aging across all active district accounts and produce weekly AR aging reports.
Execute structured collections outreach with defined touchpoints at Day 15, 30, and 45.
Serve as initial point of intake for all billing inquiries and disputes, logging and triaging within 24 hours.
Zūm is revolutionizing mass mobility with its Connected Mobility Experience system. They serve over 4,500 schools and are backed by leading investors including Sequoia Capital.
Handle maintenance, collection, and liquidation activities for assigned accounts.
Review customer contracts, payment history, and communicate account statuses.
Analyze accounts to recommend appropriate solutions and maintain accurate records.
Sutherland works with global iconic brands, providing digital transformation through AI, automation, and cloud engineering. The company has created 363 unique inventions and operates with a culture of innovation and agile execution.
Manage patient accounts and collections for medical services.
Communicate with patients and insurance companies to resolve billing issues.
Determine collectability and assist with financial assistance programs.
Air Methods provides air medical transport and patient billing services. The company is a large employer with a focus on compliance and patient financial counseling.
Monitor delinquent homeowner accounts and AR aging reports, process payments, and maintain accurate owner ledgers in AppFolio.
Communicate professionally with homeowners to resolve billing disputes, coordinate payment arrangements, and send collection notices.
Reconcile homeowner payments, generate collections reports, and assist with month-end AR reconciliation.
We connect U.S.-based HOA and property management companies with highly skilled virtual professionals who support financial operations, resident services, and community management. As a growing company, we foster a supportive and collaborative remote work environment focused on delivering accurate and reliable support.
Handle inbound and outbound calls to resolve past-due accounts with empathy and professionalism.
Negotiate payment arrangements and document all account activity accurately.
Maintain compliance with FDCPA and other regulations while meeting performance metrics.
We are a professional accounts receivable management company committed to treating consumers with respect while delivering strong results. We are a team-oriented, fast-paced call center with ongoing support and growth opportunities.
Act as the empathetic voice of Wealthsimple during sensitive moments, resolving negative balances and failed transactions with care.
Own the end-to-end recovery journey, investigating account issues and setting up client repayment plans.
Spot trends in risk operations and collaborate cross-functionally to improve systems that prevent future issues.
Wealthsimple is Canada's leading financial innovator, offering a full suite of simple, sophisticated financial products. With over 4 million clients and $125 billion in assets, the company has a hybrid team of over 1,500 employees across North America, known for a collaborative and driven culture.