Customer Service Representative

About the Role:

• Serve as a Customer Service Representative handling maintenance, collection, and liquidation for assigned portfolios.
• Operate Monday through Friday during business hours with no weekends.

Key Responsibilities:

• Review contracts, analyze payment history, and advise on account statuses including title transfers and total loss.
• Assist with extensions, deferrals, payments, and clearly communicate solutions.
• Manage multiple systems simultaneously and perform manual calculations.

Qualifications:

• Strong verbal and written communication coupled with excellent multitasking and attention to detail.
• Proficiency in Microsoft Office and proven customer service experience.
• High school diploma or equivalent, plus reliable internet and a quiet home office.