Customer Service Representative

Role Overview:

• Act as the primary contact for customers regarding utility service inquiries such as starting or stopping service and billing questions.
• Provide empathetic solutions and accurate documentation across all platforms.
• Collaborate with internal teams to escalate issues and improve customer experience.

Compensation & Benefits:

• Pay rate of $15.50/hr with paid training and career advancement opportunities.
• Comprehensive benefits including Medical, Dental, Vision, and Paid Time Off.
• Employee discounts and full-time, non-seasonal employment.

Requirements:

• Must be 18+ with high school diploma or equivalent and strong computer/technology skills.
• Ability to work within defined hours, including weekends and holidays, with a private home workspace.
• Reliable high-speed internet with wired connection and a distraction-free environment.

Culture at InteLogix:

• We value teamwork, integrity, and commitment to excellence, fostering a dynamic and supportive atmosphere.
• Our employees are passionate about making a positive impact through collective efforts.
• We strive to create a brighter future by empowering individuals and organizations.