Manage customer billing and payment inquiries, ensuring timely and professional responses.
Proactively follow up on outstanding invoices and resolve payment delays while maintaining positive relationships.
Collaborate with internal teams to resolve billing discrepancies and improve processes.
Gong uses AI to transform how revenue teams win, unifying data and workflows for over 5,000 companies. The company fosters a culture of innovation, transparency, and trust, with ambitious goals and a passionate team.
Manage the full billing workflow, from PO review to customer delivery, ensuring accuracy and timeliness.
Apply customer payments daily in NetSuite, maintain clean records, and support month-end reconciliation.
Drive proactive collections and resolve customer billing inquiries to strengthen relationships.
SkySpecs is automating the operations and maintenance of wind farms using advanced robotics and asset performance management software, Horizon. The company is a global leader in turbine blade inspection with a growing, fast-paced culture that values individual initiative and continuous improvement.
Own a dedicated portfolio of brand/retailer accounts, driving proactive collections outreach on past-due invoices.
Lead collections conversations with professionalism, empathy, and firm negotiation to resolve disputes and secure payment commitments.
Partner daily with invoicing, operations, and delivery teams to resolve payment blockers and keep product moving.
Nabis is the #1 licensed cannabis wholesale platform, supplying $1B+ annually from hundreds of brands to retailers across California, New York, and Nevada. Backed by Y Combinator and investors like DoorDash co-founder Stanley Tang, we are a fast-growing startup building an innovative technology-first platform to scale the cannabis industry.
Monitor customer accounts and contact clients to collect outstanding payments, ensuring timely resolution of overdue invoices.
Investigate historical data and collaborate with billing teams to resolve billing and payment inquiries.
Maintain accurate records of account status, analyze aging reports, and report weekly on collection activity and accounts receivable.
Mitratech is a technology company that builds world-class products to simplify operations in Legal, Risk, Compliance, and HR functions. With over 35 years of experience, they serve 20,000+ clients globally, including 30% of the Fortune 500, and foster a diverse, inclusive culture centered on learning and fun.
Review customer contracts and interpret billing treatments.
Process invoices, credit memos, and guide teammates on Zone workflows.
Perform daily cash application, monitor AR aging, and lead process improvements.
Juniper Square is an operations partner for private markets, unifying technology, data, and fund administration services into a single platform. With 1,000+ employees and $300B+ under administration, we are building a culture of ambitious, meaningful work, transparency, and feedback.
Oversee end-to-end billing, invoicing, and accounts receivable processes to ensure accuracy and timeliness.
Drive collections strategy through proactive outreach and payment negotiations with customers.
Collaborate cross-functionally with CX, Sales, and Accounting to resolve billing issues and improve workflows.
Scale to Win is a fully-remote, progressive political tech company founded in 2020 that provides texting and dialer tools for Democratic campaigns. With over 3,000 clients and a culture of collaboration, they are committed to driving change.
Manage day-to-day collections operations for firm partners, monitoring and encouraging cash receipts through direct contact and follow-up with partners and clients.
Generate reports on accounts receivable, DSO, and bad debt reserves, and participate in meetings with firm management.
Research and monitor unapplied payments, develop relationships with assigned partners for customer service, and identify process improvements.
Williams Lea by RRD is a global business support services company specializing in administrative support, document production, and marketing for legal, financial, and professional services firms. With over 200 years of experience and a global presence, the company employs thousands of people focused on efficient operations.
Serve as the primary point of contact for the AR inbox and phone line, ensuring prompt responses to customer inquiries.
Conduct proactive outreach to customers regarding account balances to ensure timely payments while maintaining strong relationships.
Prepare regular AR aging and collections reporting to support leadership visibility into cash flow performance.
First Due provides transformative end-to-end software solutions for fire and EMS agencies to prevent first responder injury or death and improve operational effectiveness. The company is a growing SaaS organization with a remote-first culture, offering competitive benefits and opportunities for advancement.
Manage a portfolio of customer accounts and ensure timely invoice payment.
Provide professional support to customers regarding AR questions and make collection calls.
Collaborate cross-functionally with sales, orders, and channel teams to support month-end close.
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform for security and access control. With over 30,000 customers, a $5.8B valuation, and backing from top venture firms, Verkada is a rapidly scaling company at the forefront of physical AI.
Deliver customer service excellence by resolving collection issues, invoice discrepancies, and account adjustments.
Proactively manage assigned accounts to reduce delinquency and ensure timely payments.
Collaborate with operations and accounting teams to research and resolve unauthorized credits and payment discrepancies.
Envita Solutions is a total waste management partner transforming complex waste challenges into sustainable solutions. With over 300 employees and a network of over 3,000 supplier partners, the company fosters a culture of safety, integrity, and inclusion.
Contact customers via phone, email, and written communication to collect overdue payments.
Follow up consistently on delinquent accounts to reduce aging balances and resolve payment discrepancies.
Process credit card payments, issue credits, and make account adjustments as needed.
Vert Environmental is a leading third-party industrial hygiene consulting and testing company. With over a decade of experience, they have a strong reputation and a team of certified professionals.
Manage customer accounts, evaluate creditworthiness, and ensure timely collection of payments.
Review and process credit-held orders, respond to customer inquiries, and investigate claims.
Negotiate payment arrangements and collaborate with internal teams to reduce credit risk.
Bertelsmann is building a global network of Accounting Shared Service Centers to standardize accounting processes. It is one of the world's largest media corporations, operating in some 50 countries with a diverse workforce.
Proactively call clients to resolve past-due invoices and manage end-to-end refund processing.
Conduct outbound call loops to clients with past-due invoices, declines, and outstanding balances.
Handle dispute resolution and maintain detailed records of payment promises and refund justifications.
VA Claims Insider helps veterans navigate the VA disability claims process. The company is an equal opportunity employer with a remote-first culture and a focus on accuracy and communication.
Own AR aging, collections calls, and payment follow-up with US customers and insurers.
Process high-volume invoices, cash application, and reconciliations with accuracy.
Support month-end close, payroll entry, and AP cross-training for full-cycle accounting.
RYZ Labs is a startup studio that builds and scales innovative companies. They are a remote-first team across the US and Latam, focused on autonomy, impact, and high standards.
Manage day-to-day invoicing operations to ensure accuracy, timeliness, and compliance with client contracts.
Mentor and support team members through guidance, troubleshooting, and peer training.
Partner with cross-functional teams like Sales, Client Operations, and Finance to align invoicing with organizational goals.
RigUp is a source-to-pay solution for energy companies, combining purpose-built software with expert teams to empower the world's leading energy firms and their suppliers. The company has raised over $750M in funding from top investors and fosters a collaborative, data-driven culture with a focus on growth and innovation.
Manage customer accounts and monitor payments to secure revenue and minimize risk.
Communicate with customers via phone and email to negotiate payment arrangements and resolve discrepancies.
Handle stressful situations with empathy and professionalism while maintaining accurate records.
SanMar is a leading supplier of apparel and accessories, focusing on building strong customer relationships. The company has a family-oriented culture and emphasizes teamwork and professional growth.