Serve as the primary point of contact for the AR inbox and phone line, ensuring prompt responses to customer inquiries.
Conduct proactive outreach to customers regarding account balances to ensure timely payments while maintaining strong relationships.
Prepare regular AR aging and collections reporting to support leadership visibility into cash flow performance.
First Due provides transformative end-to-end software solutions for fire and EMS agencies to prevent first responder injury or death and improve operational effectiveness. The company is a growing SaaS organization with a remote-first culture, offering competitive benefits and opportunities for advancement.
Manage customer accounts and monitor payments to secure revenue and minimize risk.
Communicate with customers via phone and email to negotiate payment arrangements and resolve discrepancies.
Handle stressful situations with empathy and professionalism while maintaining accurate records.
SanMar is a leading supplier of apparel and accessories, focusing on building strong customer relationships. The company has a family-oriented culture and emphasizes teamwork and professional growth.
Process and post accounts receivable from assigned payers within turnaround time.
Research payer websites and electronic remittance to balance files with money received.
Identify issues and trends with payers, ensuring aged receivables are handled per procedures.
Labcorp is a global leader in diagnostics, drug development, and healthcare innovation, harnessing data and AI to improve health outcomes. With nearly 70,000 employees serving clients in over 100 countries, Labcorp fosters a culture of discovery and career growth.
Manage accounts receivable operations including invoicing, payment processing, and collections.
Work closely with internal teams and customers to ensure accurate billing and timely payments.
Prepare monthly AR aging reports and support month-end closure activities.
SFG20 provides the industry standard for building maintenance, offering services and technologies to empower safer buildings. They are a company that values diversity and inclusion, fostering an inclusive environment where everyone feels welcome.
You will manage customer accounts by monitoring payments and negotiating payment arrangements.
You will communicate with customers via phone and email to ensure timely payments and maintain relationships.
You will work within credit limit guidelines, approve orders, and maintain accurate records.
SanMar is a leading distributor of branded apparel and accessories, working with brands like Nike and The North Face. They have a large workforce across North America and a culture focused on family values and employee growth.
Manages full cycle accounts receivable including invoicing, payment posting, and reconciliation.
Communicates with patients, insurance carriers, and internal teams to resolve billing discrepancies.
Processes insurance claim denials, resubmits claims, and maintains timely follow-up on outstanding balances.
Oral Surgery Partners is a dental and oral surgery practice providing surgical care. The company offers a supportive team environment with benefits and opportunities for full-time employees.
Manage customer billing and payment inquiries, ensuring timely and professional responses.
Proactively follow up on outstanding invoices and resolve payment delays while maintaining positive relationships.
Collaborate with internal teams to resolve billing discrepancies and improve processes.
Gong uses AI to transform how revenue teams win, unifying data and workflows for over 5,000 companies. The company fosters a culture of innovation, transparency, and trust, with ambitious goals and a passionate team.
Oversee end-to-end billing, invoicing, and accounts receivable processes to ensure accuracy and timeliness.
Drive collections strategy through proactive outreach and payment negotiations with customers.
Collaborate cross-functionally with CX, Sales, and Accounting to resolve billing issues and improve workflows.
Scale to Win is a fully-remote, progressive political tech company founded in 2020 that provides texting and dialer tools for Democratic campaigns. With over 3,000 clients and a culture of collaboration, they are committed to driving change.
Own a dedicated portfolio of brand/retailer accounts, driving proactive collections outreach on past-due invoices.
Lead collections conversations with professionalism, empathy, and firm negotiation to resolve disputes and secure payment commitments.
Partner daily with invoicing, operations, and delivery teams to resolve payment blockers and keep product moving.
Nabis is the #1 licensed cannabis wholesale platform, supplying $1B+ annually from hundreds of brands to retailers across California, New York, and Nevada. Backed by Y Combinator and investors like DoorDash co-founder Stanley Tang, we are a fast-growing startup building an innovative technology-first platform to scale the cannabis industry.
Prepare and process customer invoices in accordance with contract requirements and internal billing procedures.
Apply incoming customer payments, reconcile accounts, and investigate or resolve payment discrepancies.
Monitor outstanding receivables and support collection activities to maintain healthy account balances.
The company is a hiring platform that uses AI-powered matching to connect candidates with job opportunities. They operate fully remotely, emphasizing work-life balance and professional growth.
Contact customers via phone, email, and written communication to collect overdue payments.
Follow up consistently on delinquent accounts to reduce aging balances and resolve payment discrepancies.
Process credit card payments, issue credits, and make account adjustments as needed.
Vert Environmental is a leading third-party industrial hygiene consulting and testing company. With over a decade of experience, they have a strong reputation and a team of certified professionals.
Manage accounts payable and receivable processes, including invoice verification and payment scheduling.
Reconcile account balances and resolve invoice discrepancies and payment issues.
Prepare financial reports, assist with month-end closing, and support internal and external audits.
Advekit is an innovative technology and business solutions company delivering exceptional services with a culture of collaboration and integrity. They are a growing organization committed to professional growth in a flexible remote work environment.
Manage billing inquiries, payment follow-ups, and customer account updates to support revenue operations.
Collaborate with finance, sales, technical support, and professional services teams to resolve customer needs efficiently.
Monitor customer aging reports and conduct collection calls to maintain strong client relationships and support business growth.
This role is listed on behalf of a partner company that manages applications. The partner is looking for a Billing Support Specialist based in Switzerland, offering a collaborative, people-focused environment with career development opportunities.
Lead high-volume accounts receivable operations, including invoicing, cash applications, and collections for fleet maintenance services.
Monitor aging reports daily, execute professional collections outreach, and resolve billing discrepancies.
Generate weekly and monthly AR reports, assist with audits, and implement process improvements for efficiency.
Our client is a fleet company in the US, offering on-call and on-site repairs and services specializing in light, medium and heavy duty gas & diesel fleet maintenance and service repairs. The company focuses on high-volume operations and seeks a collaborative, detail-oriented individual to join their team.
Manage day-to-day invoicing operations to ensure accuracy, timeliness, and compliance with client contracts.
Mentor and support team members through guidance, troubleshooting, and peer training.
Partner with cross-functional teams like Sales, Client Operations, and Finance to align invoicing with organizational goals.
RigUp is a source-to-pay solution for energy companies, combining purpose-built software with expert teams to empower the world's leading energy firms and their suppliers. The company has raised over $750M in funding from top investors and fosters a collaborative, data-driven culture with a focus on growth and innovation.
Manage insurance accounts receivable, follow up on claims, and resolve denials and payment discrepancies.
Post and reconcile insurance payments, investigate variances, and ensure accurate financial records.
Collaborate with cross-functional teams to improve revenue cycle performance and support month-end close activities.
Oshi Health is a virtual digestive health practice on a mission to transform GI care. They combine compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions.
Monitor customer accounts and contact clients to collect outstanding payments, ensuring timely resolution of overdue invoices.
Investigate historical data and collaborate with billing teams to resolve billing and payment inquiries.
Maintain accurate records of account status, analyze aging reports, and report weekly on collection activity and accounts receivable.
Mitratech is a technology company that builds world-class products to simplify operations in Legal, Risk, Compliance, and HR functions. With over 35 years of experience, they serve 20,000+ clients globally, including 30% of the Fortune 500, and foster a diverse, inclusive culture centered on learning and fun.
Lead and mentor the offshore AR team, overseeing cash applications, invoicing, and collections.
Drive the collections process and manage sales tax and VAT compliance for global invoicing.
Partner cross-functionally to manage contract amendments and drive process improvements.
Drata helps companies earn and keep trust by providing a proof layer for compliance. They are an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust and speed.
Respond to customer inquiries related to billing, payments, and invoicing across multiple communication channels.
Maintain accurate customer account balances and collaborate with Accounts Receivable to resolve payment issues.
Identify opportunities to improve workflows and support quality through technology and data.
This role is listed on behalf of a partner company that provides billing solutions within a fast-growing technology environment. They are a collaborative team with international staff, offering a remote, multilingual work culture focused on continuous improvement.
Manage customer accounts, evaluate creditworthiness, and ensure timely collection of payments.
Review and process credit-held orders, respond to customer inquiries, and investigate claims.
Negotiate payment arrangements and collaborate with internal teams to reduce credit risk.
Bertelsmann is building a global network of Accounting Shared Service Centers to standardize accounting processes. It is one of the world's largest media corporations, operating in some 50 countries with a diverse workforce.