Similar Jobs

See all

About the Role:

  • Serve as the primary customer-facing point of contact for payments.
  • Focus on resolving past-due invoices and processing customer refunds.

What You’ll Do:

  • Conduct daily outbound call loops to clients with past-due invoices.
  • Overcome objections and securely process payments.
  • Manage end-to-end refund management in QuickBooks.

Qualifications:

  • 2+ years of outbound collections and call center experience.
  • Proficiency with QuickBooks Online and payment gateways.
  • Exceptional phone etiquette and attention to detail.

VA Claims Insider

VA Claims Insider helps veterans navigate the VA disability claims process. The company is an equal opportunity employer with a remote-first culture and a focus on accuracy and communication.

Apply for This Position