Ensure compliance with healthcare privacy and collection regulations, including HIPAA and FDCPA.
Jobgether is a platform using AI-powered matching to connect candidates with hiring companies. It operates as a recruitment intermediary, focusing on efficient and objective candidate review.
Manage inbound and outbound patient communications to resolve billing questions and account balances.
Conduct account investigations and follow-up activities to ensure timely resolution of outstanding balances.
Support daily patient account operations within a collaborative practice operations environment.
Jobgether is an AI-powered job matching platform connecting candidates with hiring companies. It uses technology to review applications efficiently and fairly, supporting a fair hiring process.
You process patient payments and manage payment plans with accuracy and empathy.
You handle insurance verification, claims support, and billing education for patients.
You research account issues and resolve billing discrepancies while maintaining professionalism.
Privia provides healthcare billing and payment solutions, helping patients with insurance claims and financial responsibilities. They operate with a remote team and emphasize compassionate, compliant service.
Manage end-to-end billing relationships for supplemental products, including new business, renewals, and audits.
Collaborate with clients and partners to resolve billing issues and improve processes.
Drive collection of outstanding premiums and ensure accurate financial controls.
The Cigna Group is dedicated to improving the health and vitality of those they serve through their divisions Cigna Healthcare and Evernorth Health Services. As a large global company, they offer a comprehensive benefits package starting on day one and emphasize a culture of support and whole health.
Handle inbound calls from patients, attorneys, and insurance providers to resolve billing-related issues.
Communicate revenue cycle processes and insurance information clearly to ensure positive customer experiences.
Apply knowledge of healthcare insurance terminology and payer requirements to support accurate responses.
The company is a healthcare services organization that provides patient support and revenue cycle management services. It fosters a patient-focused, remote work culture with an emphasis on empathy and professionalism.
Manage patient accounts and collections for medical services.
Communicate with patients and insurance companies to resolve billing issues.
Determine collectability and assist with financial assistance programs.
Air Methods provides air medical transport and patient billing services. The company is a large employer with a focus on compliance and patient financial counseling.
Provide empathetic support via email, chat, and online platforms, resolving billing issues and maintaining client records.
Manage collections and delinquent accounts, resolve disputes, and uphold billing standards through process improvements.
Collaborate with the team, share best practices, and support onboarding while thriving in a fast-paced, remote environment.
Healthy Gamer provides modern, inclusive, and affordable mental health care, with a focus on the gaming community. Since 2019, they have helped over 14,000 people across 119 countries and are in the top 0.1% of Twitch streamers and top 1% of YouTube channels, building a culture of innovation and passion.
Review and manage aging reports and outstanding claims to ensure timely collections.
Investigate claim discrepancies and payment variances with insurance carriers.
Work with clinics and internal teams to resolve billing issues and improve reimbursement outcomes.
Medical Billing Center specializes in proactive revenue cycle management for outpatient physical therapy practices. Supported by more than 25 years of U.S.-based therapy billing expertise, they offer a supportive, close-knit team environment with opportunities for growth.
Partner with senior client service managers to support client accounts throughout implementation and ongoing service delivery.
Assist with project coordination, tracking timelines, deliverables, and client requirements.
Serve as a key point of contact between internal teams and client stakeholders to facilitate effective communication.
The company specializes in client service and support solutions for the healthcare sector. It offers a remote-first culture with a focus on collaboration, innovation, and professional growth.
Responsible for resolving client inquiries and concerns specific to the Billing process.
Monitor and respond to email and phone inquiries, ensuring timely and consistent communication.
Collaborate with billing team members to escalate issues and improve client experience.
The company provides billing and client care services, focusing on high-touch support and retention. Company size and culture are not specified in the posting.
Respond to customer inquiries regarding RCM and billing software via email.
Triage tickets and escalate to appropriate teams.
Develop deep product knowledge to effectively support customers.
We revolutionize healthcare by delivering highly automated software to rehab therapy businesses. We are the fastest growing company in the therapy EMR space, with a team of talented individuals and a culture of smart work.
Perform daily audits of RCM accounts to ensure accuracy and compliance with policies.
Review documentation, billing records, and account activity to identify errors and process gaps.
Communicate quality issues and provide constructive feedback to staff and department leaders.
Our partner focuses on revenue cycle management services for healthcare organizations. They foster a remote culture centered on accuracy, accountability, and continuous improvement, with a team dedicated to quality and compliance.
Serve as the primary point of contact for patients regarding billing, statements, and payment resolution.
Manage patient accounts receivable and conduct proactive outreach for unpaid balances and payment arrangements.
Collaborate with cross-functional teams to resolve billing issues, improve workflows, and enhance the patient financial experience.
Oshi Health is a virtual digestive health practice on a mission to transform GI care by combining compassionate, multidisciplinary care with innovative technology. The company is a remote-first, mission-driven startup that values genuine passion for improving patient lives and offers tailored professional development opportunities.
Handle incoming calls in a fast-paced call center environment, assisting members with benefits, eligibility, and claims inquiries.
Maintain composure and positivity while de-escalating challenging situations and managing relationships with members.
Apply standard operating procedures and recommend process improvements for a better member experience.
Blue Cross and Blue Shield of Minnesota is a nonprofit health insurance company committed to transforming healthcare. It is one of the most recognized healthcare brands in Minnesota with a large network of doctors and a culture based on collaboration and integrity.
Prepare and process customer invoices in accordance with contract requirements and internal billing procedures.
Apply incoming customer payments, reconcile accounts, and investigate or resolve payment discrepancies.
Monitor outstanding receivables and support collection activities to maintain healthy account balances.
The company is a hiring platform that uses AI-powered matching to connect candidates with job opportunities. They operate fully remotely, emphasizing work-life balance and professional growth.
Process medical records requests accurately and within required turnaround timelines.
Manage incoming payer communications and support billing operations, including refunds and claim-related activities.
Collaborate with internal teams to improve workflows and ensure compliance with healthcare requirements.
Our partner company is a mission-driven organization focused on improving access to quality care. They are a growing organization that values operational excellence and patient experiences.
Serve as the primary point of contact for the AR inbox and phone line, ensuring prompt responses to customer inquiries.
Conduct proactive outreach to customers regarding account balances to ensure timely payments while maintaining strong relationships.
Prepare regular AR aging and collections reporting to support leadership visibility into cash flow performance.
First Due provides transformative end-to-end software solutions for fire and EMS agencies to prevent first responder injury or death and improve operational effectiveness. The company is a growing SaaS organization with a remote-first culture, offering competitive benefits and opportunities for advancement.
Respond timely to customer inquiries via phone, email, and chat, researching issues and providing workable solutions.
Assist with scheduling, insurance questions, medication requests, and general information, building customer trust.
Thrive in a remote environment by maintaining a consistent workspace, ensuring security, and using available resources effectively.
Carenet Health pioneers advancements in healthcare consumer journeys, interacting with 1 in 3 Americans daily. For over 30 years, they have combined human touch with data-driven technology, fostering a collaborative and innovative culture that empowers growth through trust and accountability.
Connect with customers via phone, email, chat, and social media to resolve their questions or concerns.
Calmly de-escalate issues and escalate interactions when necessary.
Track all call-related information for auditing and reporting purposes.
TP is a global digital business services company that delivers advanced, digitally powered business services to help brands streamline their business. With over 500,000 employees speaking 300+ languages, they foster an inclusive and diverse culture.