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20 jobs similar to Remote Customer Support Representative

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US

Address customer questions and provide service through incoming calls. Manage and respond to customer inquiries, fulfilling requests, and offering comprehensive education on products and services. Handle tasks related to payment processing, payment plans, and account-related matters to enhance customer experience.

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform.

  • Handle customer inquiries via phone, email, and chat with professionalism.
  • Provide accurate information about products, services, and policies.
  • Troubleshoot and resolve customer complaints and issues.

TBS Investment & Management Company is dedicated to supporting their members' success by ensuring warehouses run smoothly. They foster a collaborative environment where individuals thrive on handling diverse tasks and solving challenges to enhance customer experiences.

Responsible for a business's accounts receivable processes, including applying payments to customer accounts and reconciling cash receipts. Sorts daily bank remittances and makes sure no remittance email goes unnoticed. Researches any receipts from unidentified sources or for which remittance information is not available to identify invoices being paid.

GTA, a Kelly Telecom Company, is focused on global delivery.

  • Be proficient in de-escalation on calls and handle patient escalated calls.
  • Be proficient in working directly in multiple client systems where applicable.
  • Develop proficiency in various AR Management procedures at the direction of Management.

TruBridge connects providers, patients and communities with innovative solutions that create real value by supporting both the financial and clinical sides of healthcare delivery. They are a remote team that encourages pushing boundaries and looking at things differently.

US

  • Field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
  • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns.
  • Calmly attempt to resolve and de-escalate any issues.

TP is a global, digital business services company that delivers digitally powered business services. With more than 500,000 inspired and passionate people, their global scale and local presence allow them to support their communities, clients, and the environment.

US

  • Meet or exceed monthly sales and revenue growth goals for products and services via inbound/outbound calls.
  • Actively manage existing account base (via inbound-out bound calls/email), acting as their resource for sales negotiations.
  • Discuss with decision makers to uncover sales opportunities with new prospects and existing account base.

TDS Telecom provides high-speed internet, TV entertainment, and phone services to communities across the U.S. With over 50 years of experience, TDS is committed to building fiber optic networks and serving over 1 million connections.

US 3w PTO

  • Provides timely, accurate, and responsive information to policyholders and agents.
  • Independently solves problems relating to policies and escalates others as needed.
  • Identifies and analyzes customer policy needs to ensure high customer satisfaction.

Liberty Mutual strives to create a workplace where everyone feels valued and supported. They foster an inclusive culture with comprehensive benefits, workplace flexibility, and professional development opportunities.

US 1w PTO

Drive efficiency and accuracy in the billing department. Ensure swift processing of bills and records. Maintain operational excellence to support the firm's mission.

Panchenko Law Firm, PLLC, based in Charlotte, NC, is a dedicated personal injury law firm committed to providing compassionate, strategic legal representation.

US

Respond promptly to customer inquiries via phone, email, and chat platforms, assist with booking confirmations, travel changes, and general service questions, and resolve customer concerns with professionalism and efficiency.

Destination Knot is a full-service travel planning company dedicated to delivering personalized, seamless vacation experiences for clients worldwide.

US

Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services. Maintain adequate documentation on the client software to send the necessary documentation to insurance companies. Comply with all reimbursement and billing procedures for regulatory, third party, and insurance compliance norms.

You’ll help connect providers, patients and communities with innovative solutions that create real value by supporting both the financial and clinical sides.

$75,000–$100,000/yr

  • Manage end-to-end financial operations.
  • Strong QuickBooks and Excel skills, excellent attention to detail.
  • Work independently in a remote environment.

GHJ Search and Staffing is the recruitment division of GHJ, a prominent national accounting and advisory firm. They provide qualified Accounting and Finance professionals on a temporary and permanent basis across a broad range of industries.

US 5w PTO

  • Process transactions on insurance accounts and interact with insurance companies.
  • Communicate with staff and third-party customers to ensure accurate processing.
  • Prioritize accounts to maximize aged AR resolution, and research documentation.

Oregon Health & Science University values a diverse and culturally competent workforce. They are proud of their commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status.

Canada 3w PTO

Take ownership of the accounts receivable process and maintain accurate customer account records. Review and process vendor invoices, ensuring proper GL coding and approvals. Support period close by assisting with reconciliations to keep financials clean and complete.

Cardata is a team transforming how businesses manage vehicle reimbursement, replacing outdated programs with smart, automated solutions.

US

Proactively contact customers with overdue accounts in a high-volume call center environment. Negotiate and execute payment arrangements, adhering to company policy, to resolve overdue accounts. Accurately record all customer interactions, payment plans, and relevant information in Enova's database.

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform.

  • Responsible for coordination and management of the e-billing and payment cycle workflow.
  • Prepare billing reports for internal and external clients and ensure timely invoice submission.
  • Supervise e-billing and receivables staff, evaluate skill levels, and provide feedback.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology.

Philippines

Handle client onboarding and manage follow-ups for document collection. Answer tax-related questions with mid-level expertise. Manage inbound calls, redirect inquiries, and schedule meetings using Go High Level.

The company specializes in tax preparation, client onboarding, and financial services.

  • Evaluate AI models' handling of tasks related to bill and account collection.
  • Assess content produced by AI models in the field of bill and account collection.
  • Provide structured feedback to improve AI models' understanding of workplace tasks and language.

Handshake is recruiting Bill and Account Collector Professionals to contribute to an hourly, temporary AI research project—but there’s no AI experience needed.

US

  • Handle inbound and outbound calls, conduct surveys, and gather feedback.
  • Ensure customer satisfaction and help clients improve their business strategies.
  • Collect and record accurate data from each call to provide detailed reports.

Kestell Company REALTORS is seeking a highly motivated and customer-centric individual to join their growing team as a Remote Call Center Agent.

Europe

  • Bearbeitest unser internationales Autohero Consumer Finance Portfolio und gewährleistest einen reibungslosen Service.
  • Führe Verhandlungen zum Beispiel zu Stundungen, Zahlpausen und übernimm weitere Vereinbarungen mit säumigen Kunden.
  • Unterstütze dein Team aktiv bei Prozessverbesserungen und bringe Ideen ein.

AUTO1.de is an innovative online shop for inspected used cars and part of the AUTO1 Group, Europe's leading platform for automotive trading. Their platform enables customers to conveniently, safely, and transparently buy high-quality used cars online.

$40,000–$41,000/yr
US

  • Correspond with callers providing benefit information, claim status, or general health plan information.
  • Thoroughly and accurately answer questions about customers’ healthcare accounts.
  • Handle 35-50+ inbound and outbound phone calls per day.

Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs.