Job Description
This role involves hands-on coordination and management of the e-billing and payment cycle workflow. Responsibilities include payment posting, charge corrections, and monthly reconciliation of payments to bank deposits. The candidate will identify, review, and recommend changes to automate or enhance the billing processes.
Leadership and Supervision:
- Supervise e-billing and receivables staff, evaluate skill levels, and recommend training.
- Provide feedback to staff performance appraisals and develop performance management objectives.
- Delegate assignments and projects to staff and participate in team hiring and separation decisions.
Qualifications and Skills:
- Demonstrated ability to articulate initiatives and projects to senior leadership and staff.
- Analytical with strong problem-solving skills and excellent follow-up skills.
- Advanced knowledge of MS Applications, including Excel, Outlook, and Access.
About Contact Government Services
CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology.