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Core Responsibilities:
- Respond to billing and account inquiries through live chat, email, and phone
- Process payments and manage invoices, account updates, billing records, and related administrative tasks
- Monitor outstanding balances and follow up on overdue payments
Skills and Experience:
- 1–2 years of experience in billing, accounts receivable, or customer support
- Hands-on experience with invoices, payments, refunds, and account adjustments
- Strong numerical and analytical skills with attention to detail
Work Environment:
- Full-time remote position in PST timezone
- Use tools like CRM, billing platforms, Slack, Zoom, and Google Workspace
- Requires independent work ethic and high integrity handling financial information
Doneverse
Doneverse helps founders stay on top of their accounts and billing. The company is a remote-first organization offering full-time positions.