Manage customer billing and payment inquiries, ensuring timely and professional responses.
Proactively follow up on outstanding invoices and resolve payment delays while maintaining positive relationships.
Collaborate with internal teams to resolve billing discrepancies and improve processes.
Gong uses AI to transform how revenue teams win, unifying data and workflows for over 5,000 companies. The company fosters a culture of innovation, transparency, and trust, with ambitious goals and a passionate team.
Manage an active customer portfolio for collections and follow up on past due balances.
Meet or exceed collections metrics, report disputed invoices, and collaborate on resolutions.
Assist cash applications, reconcile discrepancies, and support accounts receivable process improvements.
Quest Software builds enterprise AI solutions in data governance, cybersecurity, and platform modernization. It serves over 45,000 companies globally and fosters an inclusive, innovative culture.
Serve as the primary point of contact for the AR inbox and phone line, ensuring prompt responses to customer inquiries.
Conduct proactive outreach to customers regarding account balances to ensure timely payments while maintaining strong relationships.
Prepare regular AR aging and collections reporting to support leadership visibility into cash flow performance.
First Due provides transformative end-to-end software solutions for fire and EMS agencies to prevent first responder injury or death and improve operational effectiveness. The company is a growing SaaS organization with a remote-first culture, offering competitive benefits and opportunities for advancement.
Manage customer accounts, cash receipts, invoices, and collections accurately.
Communicate with customers to resolve billing, collection, refund, and adjustment inquiries professionally.
Support Accounts Payable and identify process improvements to strengthen financial operations.
The company serves the education and library communities with mission-driven products and services. It operates as a collaborative, mission-driven organization with a remote Finance and Accounting team.
Manage a portfolio of customer accounts and ensure timely invoice payment.
Provide professional support to customers regarding AR questions and make collection calls.
Collaborate cross-functionally with sales, orders, and channel teams to support month-end close.
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform for security and access control. With over 30,000 customers, a $5.8B valuation, and backing from top venture firms, Verkada is a rapidly scaling company at the forefront of physical AI.
Own a dedicated portfolio of brand/retailer accounts, driving proactive collections outreach on past-due invoices.
Lead collections conversations with professionalism, empathy, and firm negotiation to resolve disputes and secure payment commitments.
Partner daily with invoicing, operations, and delivery teams to resolve payment blockers and keep product moving.
Nabis is the #1 licensed cannabis wholesale platform, supplying $1B+ annually from hundreds of brands to retailers across California, New York, and Nevada. Backed by Y Combinator and investors like DoorDash co-founder Stanley Tang, we are a fast-growing startup building an innovative technology-first platform to scale the cannabis industry.
Deliver customer service excellence by resolving collection issues, invoice discrepancies, and account adjustments.
Proactively manage assigned accounts to reduce delinquency and ensure timely payments.
Collaborate with operations and accounting teams to research and resolve unauthorized credits and payment discrepancies.
Envita Solutions is a total waste management partner transforming complex waste challenges into sustainable solutions. With over 300 employees and a network of over 3,000 supplier partners, the company fosters a culture of safety, integrity, and inclusion.
Lead high-volume accounts receivable operations, including invoicing, cash applications, and collections for fleet maintenance services.
Monitor aging reports daily, execute professional collections outreach, and resolve billing discrepancies.
Generate weekly and monthly AR reports, assist with audits, and implement process improvements for efficiency.
Our client is a fleet company in the US, offering on-call and on-site repairs and services specializing in light, medium and heavy duty gas & diesel fleet maintenance and service repairs. The company focuses on high-volume operations and seeks a collaborative, detail-oriented individual to join their team.
Manage the full billing workflow, from PO review to customer delivery, ensuring accuracy and timeliness.
Apply customer payments daily in NetSuite, maintain clean records, and support month-end reconciliation.
Drive proactive collections and resolve customer billing inquiries to strengthen relationships.
SkySpecs is automating the operations and maintenance of wind farms using advanced robotics and asset performance management software, Horizon. The company is a global leader in turbine blade inspection with a growing, fast-paced culture that values individual initiative and continuous improvement.
Manage customer accounts and monitor payments to secure revenue and minimize risk.
Communicate with customers via phone and email to negotiate payment arrangements and resolve discrepancies.
Handle stressful situations with empathy and professionalism while maintaining accurate records.
SanMar is a leading supplier of apparel and accessories, focusing on building strong customer relationships. The company has a family-oriented culture and emphasizes teamwork and professional growth.
Oversee end-to-end billing, invoicing, and accounts receivable processes to ensure accuracy and timeliness.
Drive collections strategy through proactive outreach and payment negotiations with customers.
Collaborate cross-functionally with CX, Sales, and Accounting to resolve billing issues and improve workflows.
Scale to Win is a fully-remote, progressive political tech company founded in 2020 that provides texting and dialer tools for Democratic campaigns. With over 3,000 clients and a culture of collaboration, they are committed to driving change.
Manage government and commercial healthcare insurance receivables to ensure timely collection.
Research unpaid, denied, and underpaid claims and resolve billing discrepancies.
Communicate with insurance carriers and healthcare providers to secure reimbursement.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates remotely and focuses on fair, objective recruitment processes.
Manage accounts receivable operations including invoicing, payment processing, and collections.
Work closely with internal teams and customers to ensure accurate billing and timely payments.
Prepare monthly AR aging reports and support month-end closure activities.
SFG20 provides the industry standard for building maintenance, offering services and technologies to empower safer buildings. They are a company that values diversity and inclusion, fostering an inclusive environment where everyone feels welcome.
You will manage customer accounts by monitoring payments and negotiating payment arrangements.
You will communicate with customers via phone and email to ensure timely payments and maintain relationships.
You will work within credit limit guidelines, approve orders, and maintain accurate records.
SanMar is a leading distributor of branded apparel and accessories, working with brands like Nike and The North Face. They have a large workforce across North America and a culture focused on family values and employee growth.
Act as the main point of contact for customer inquiries and collections, using tools like Stripe and Fazeshift.
Manage sales tax compliance, including collecting exemption forms and assisting with monthly reconciliations.
Collaborate with cross-functional teams and external auditors, while contributing to process improvements.
Huntress is a cybersecurity company founded in 2015 that protects small to midsize businesses from hidden cyber threats, offering products like Managed EDR and MDR for Microsoft 365. The company is fully remote, values inclusivity, and fosters a culture of ownership and detail-oriented work.
Utilize Microsoft Access and other tools to resolve unapplied cash and payment-on-account transactions.
Accurately post customer payments from lockboxes, EDI, and other channels using the cash application system.
Communicate with branches and internal stakeholders to ensure accurate payment application and account reconciliation.
Ferguson is a leading distributor of plumbing supplies and other products for industrial and residential projects. They have approximately 36,000 associates across 1,700 locations and foster a community of proud associates.
Prepare and process customer invoices in accordance with contract requirements and internal billing procedures.
Apply incoming customer payments, reconcile accounts, and investigate or resolve payment discrepancies.
Monitor outstanding receivables and support collection activities to maintain healthy account balances.
The company is a hiring platform that uses AI-powered matching to connect candidates with job opportunities. They operate fully remotely, emphasizing work-life balance and professional growth.
Manage a portfolio of customer accounts to reduce delinquent receivables and maintain healthy cash flow.
Proactively communicate with customers and internal teams to resolve payment issues, disputes, and credit hold concerns.
Process credit hold requests, review unapplied cash, and support cash application discrepancies.
QXO is North America's largest distributor and installer of insulation, and the second-largest distributor of roofing, lumber, and building materials. It is the fastest-growing company in the $800 billion building products distribution industry, targeting $50 billion in annual revenue within the next decade.
Follow up on claim rejections and denials to ensure appropriate reimbursement for clients.
Write appeals using established guidelines to resolve claim denials with a goal of one contact resolution.
Communicate with insurance companies about the status of outstanding claims and properly notate patient accounts.
Ventra is a leading business solutions provider for facility-based physicians, focusing on Revenue Cycle Management. They partner with private practices, hospitals, and health systems to deliver transparent data-driven solutions, and foster a collaborative culture.
Accurately process and apply customer payments, resolving discrepancies and reconciliations.
Train and mentor other Accounts Receivable specialists on systems and best practices.
Identify opportunities for process improvement and automation to enhance efficiency.
The company provides financial services with a focus on accounts receivable management. They cultivate a collaborative culture centered on innovation, operational excellence, and client service.