Deliver customer service excellence by resolving collection issues, invoice discrepancies, and account adjustments.
Proactively manage assigned accounts to reduce delinquency and ensure timely payments.
Collaborate with operations and accounting teams to research and resolve unauthorized credits and payment discrepancies.
Envita Solutions is a total waste management partner transforming complex waste challenges into sustainable solutions. With over 300 employees and a network of over 3,000 supplier partners, the company fosters a culture of safety, integrity, and inclusion.
Manage a portfolio of high-risk escalated accounts, performing in-depth analysis and dispute resolution.
Serve as a subject matter expert, coaching junior team members and resolving systemic billing issues.
Collaborate with cross-functional teams to improve collection processes and portfolio performance.
Avesis provides supplemental ancillary benefit solutions, including vision and dental coverage. They cover over 8.5 million members nationwide and focus on member satisfaction and client retention.
Own end-to-end collections for complex cases and high-priority client relationships.
Analyze aging reports and payment patterns to drive DSO reduction and shape strategies.
Act as the go-to person for cross-functional disputes and ensure clean records.
Sport Alliance provides technology platforms for fitness and wellness businesses, including management, payment, and member-facing solutions. The company is a global, fast-growing firm with an international team and a diverse, inclusive culture.
Manage day-to-day collections operations for firm partners, monitoring and encouraging cash receipts through direct contact and follow-up with partners and clients.
Generate reports on accounts receivable, DSO, and bad debt reserves, and participate in meetings with firm management.
Research and monitor unapplied payments, develop relationships with assigned partners for customer service, and identify process improvements.
Williams Lea by RRD is a global business support services company specializing in administrative support, document production, and marketing for legal, financial, and professional services firms. With over 200 years of experience and a global presence, the company employs thousands of people focused on efficient operations.
Own a working list of past-due invoices and collection follow-up across assigned accounts.
Review client records in accounting tools, pull invoice detail, and confirm outstanding amounts before outreach.
Send professional follow-up emails and make calls to move payment forward, keeping communication history organized.
Snapdocs provides workflow software and AI-driven automation for real estate closings, connecting lenders, settlement teams, notaries, and investors. They are a well-funded startup backed by Sequoia and Y Combinator, with a culture of product discipline and deep ownership.
Manage an active customer portfolio for collections and follow up on past due balances.
Meet or exceed collections metrics, report disputed invoices, and collaborate on resolutions.
Assist cash applications, reconcile discrepancies, and support accounts receivable process improvements.
Quest Software builds enterprise AI solutions in data governance, cybersecurity, and platform modernization. It serves over 45,000 companies globally and fosters an inclusive, innovative culture.
Manage high volume of outbound calls (150-200 daily) to customers with overdue accounts.
Negotiate effective payment arrangements to bring accounts current while balancing empathy and policy.
Resolve customer concerns with professionalism, ensuring accurate record-keeping and compliance.
Enova International is a leading financial technology company providing online financial services via its AI platform. It fosters a values-driven inclusive culture with employee resource groups and development opportunities.
Manage the day-to-day collections process and ensure timely payment of outstanding customer invoices.
Communicate clearly and professionally with clients to maintain positive relationships while driving payment recovery.
Maintain detailed records of collection efforts and provide regular updates to internal stakeholders.
The Sociable Society connects social media personalities with world-renowned brands to create direct consumer marketing campaigns that target niche audiences. We are a forward-thinking, digitally-minded company with a global team and a creative, entrepreneurial culture.
Manage a portfolio of customer accounts to reduce delinquent receivables and maintain healthy cash flow.
Proactively communicate with customers and internal teams to resolve payment issues, disputes, and credit hold concerns.
Process credit hold requests, review unapplied cash, and support cash application discrepancies.
QXO is North America's largest distributor and installer of insulation, and the second-largest distributor of roofing, lumber, and building materials. It is the fastest-growing company in the $800 billion building products distribution industry, targeting $50 billion in annual revenue within the next decade.
Collaborates in reviewing and evaluating delinquent accounts for collections opportunities while advising customers on payment strategies.
Handles incoming calls professionally, probes to understand customer needs, and executes loss mitigation processes for non-performing accounts.
Develops action plans to maximize recovery, utilizes strong negotiation skills, and maintains knowledge of collections strategies and regulations.
BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. They provide personal and commercial banking, wealth management, and investment services to more than 12 million customers, and as the 8th largest bank in North America by assets, they foster an inclusive culture where employees are valued and heard.
Manage high volume inbound and outbound calls to address customers with delinquent loan payments.
Negotiate and execute effective payment arrangements to bring overdue accounts current.
Resolve customer concerns and complex issues related to late payments with professionalism and empathy.
Enova International is a leading financial technology company that provides online financial services through its AI and machine learning-powered platform. The company serves non-prime consumers and businesses and is committed to an inclusive culture where employees can thrive.
Lead and develop a team of Collections Specialists while managing a portion of the Tier 3 AR portfolio.
Serve as escalation point for complex denials and payer disputes, tracking team-level AR aging and denial trends.
Ensure operational consistency through productivity scorecards, standardized follow-up templates, and auditable documentation practices.
Virta Health is on a mission to reverse metabolic disease in one billion people. They have raised over $350 million from top-tier investors and are a remote-first company with office hubs in Denver and San Francisco.
Make A/R collections calls to homeowners and commercial customers to follow up on unpaid invoices, negotiate payment, and document outcomes.
Maintain a callback cadence on open balances, flag disputed invoices, and escalate issues to account teams or client owners.
Perform light scheduling calls, appointment confirmations, and ad hoc outbound campaigns like membership renewals or estimate follow-ups.
WorkHero provides expert office support to small HVAC business owners, combining industry expertise with cutting-edge AI tools. They handle administrative and operational tasks such as billing, payroll, permitting, and procurement, with a distributed team and opportunities for growth.
Manage the full billing workflow, from PO review to customer delivery, ensuring accuracy and timeliness.
Apply customer payments daily in NetSuite, maintain clean records, and support month-end reconciliation.
Drive proactive collections and resolve customer billing inquiries to strengthen relationships.
SkySpecs is automating the operations and maintenance of wind farms using advanced robotics and asset performance management software, Horizon. The company is a global leader in turbine blade inspection with a growing, fast-paced culture that values individual initiative and continuous improvement.
Prepare, review, and issue complex customer invoices, ensuring accuracy and alignment with contractual terms.
Monitor customer accounts, manage collections, and resolve billing discrepancies with minimal supervision.
Support month-end close activities and maintain accurate records of accounts receivable.
Dragos is a global leader in OT cybersecurity, protecting critical infrastructure systems. We are a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust.
Process and monitor incoming payments, reconcile accounts receivable, and resolve discrepancies.
Support employee corporate credit card administration, including applications and cancellations.
Collaborate with the Accounting team and maintain accurate records in Microsoft Dynamics 365.
Woolpert is an award-winning, global leader in architecture, engineering, and geospatial services that blend design excellence with cutting-edge technology. The company is certified as a Great Place to Work, is one of the fastest growing in its industry, and has over 60 offices globally.
Invoice customers and process payments across multiple platforms.
Monitor accounts and follow up on overdue balances with professionalism.
Manage chargebacks, reconcile Amazon transactions, and support month-end close.
Frontier is a subsidiary of Fresh Prints that helps companies grow full-time, cross-functional teams abroad. It is a fully remote, 150-person company based in New York with most of its team in India and the Philippines.
Demonstrate self-motivation and use advanced probing and negotiation skills to resolve customer delinquency.
Treat customers with respect and sensitivity in difficult situations while ensuring compliance with applicable laws.
Focus on key performance indicators to drive collection efficiency and achieve monthly targets.
Kafene is a fintech company revolutionizing the lease-to-own space with AI and machine learning, helping retailers approve more customers for flexible payment options. The 175-person team spans NYC, Wilmington, and remote talent globally, fostering a culture of collaboration, innovation, and support, recognized by Built In and Forbes.
Review and analyze delinquent accounts to determine the best course of action for resolution.
Contact clients via phone and email to discuss accounts and negotiate repayment plans.
Document all interactions and agreements and ensure compliance with company policies.
Above Lending is a next-generation financial services company helping everyday Americans break the cycle of high-cost debt and move toward a stronger financial future. They are a rapidly growing company with a culture grounded in compliance and ethics.
Process daily cash receipts and prepare journal entries for multiple bank accounts and payment portals.
Resolve unidentified payments and reconcile customer accounts within 30 days.
Assist with month-end close processes, including reconciliations and reporting.
Stride, Inc. is a tech-enabled education company that provides personalized online learning solutions for learners of all ages. With over 20 years of experience, it serves millions of people across the US and globally, fostering a culture of innovation and inclusion.