Serve as the primary point of contact for the AR inbox and phone line, ensuring prompt responses to customer inquiries.
Conduct proactive outreach to customers regarding account balances to ensure timely payments while maintaining strong relationships.
Prepare regular AR aging and collections reporting to support leadership visibility into cash flow performance.
First Due provides transformative end-to-end software solutions for fire and EMS agencies to prevent first responder injury or death and improve operational effectiveness. The company is a growing SaaS organization with a remote-first culture, offering competitive benefits and opportunities for advancement.
Manage customer accounts and monitor payments to secure revenue and minimize risk.
Communicate with customers via phone and email to negotiate payment arrangements and resolve discrepancies.
Handle stressful situations with empathy and professionalism while maintaining accurate records.
SanMar is a leading supplier of apparel and accessories, focusing on building strong customer relationships. The company has a family-oriented culture and emphasizes teamwork and professional growth.
Manage a portfolio of customer accounts to reduce delinquent receivables and maintain healthy cash flow.
Proactively communicate with customers and internal teams to resolve payment issues, disputes, and credit hold concerns.
Process credit hold requests, review unapplied cash, and support cash application discrepancies.
QXO is North America's largest distributor and installer of insulation, and the second-largest distributor of roofing, lumber, and building materials. It is the fastest-growing company in the $800 billion building products distribution industry, targeting $50 billion in annual revenue within the next decade.
Own a dedicated portfolio of brand/retailer accounts, driving proactive collections outreach on past-due invoices.
Lead collections conversations with professionalism, empathy, and firm negotiation to resolve disputes and secure payment commitments.
Partner daily with invoicing, operations, and delivery teams to resolve payment blockers and keep product moving.
Nabis is the #1 licensed cannabis wholesale platform, supplying $1B+ annually from hundreds of brands to retailers across California, New York, and Nevada. Backed by Y Combinator and investors like DoorDash co-founder Stanley Tang, we are a fast-growing startup building an innovative technology-first platform to scale the cannabis industry.
Contact customers via phone, email, and written communication to collect overdue payments.
Follow up consistently on delinquent accounts to reduce aging balances and resolve payment discrepancies.
Process credit card payments, issue credits, and make account adjustments as needed.
Vert Environmental is a leading third-party industrial hygiene consulting and testing company. With over a decade of experience, they have a strong reputation and a team of certified professionals.
You will manage customer accounts by monitoring payments and negotiating payment arrangements.
You will communicate with customers via phone and email to ensure timely payments and maintain relationships.
You will work within credit limit guidelines, approve orders, and maintain accurate records.
SanMar is a leading distributor of branded apparel and accessories, working with brands like Nike and The North Face. They have a large workforce across North America and a culture focused on family values and employee growth.
Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
Manage collections and overdue payments, including negotiating payment plans and settlements.
Serve as Escrow Representative, coordinating payments and transactions with partners and associates across your designated region.
OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint.
Manage a portfolio of customer accounts and ensure timely invoice payment.
Provide professional support to customers regarding AR questions and make collection calls.
Collaborate cross-functionally with sales, orders, and channel teams to support month-end close.
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform for security and access control. With over 30,000 customers, a $5.8B valuation, and backing from top venture firms, Verkada is a rapidly scaling company at the forefront of physical AI.
Proactively call clients to resolve past-due invoices and manage end-to-end refund processing.
Conduct outbound call loops to clients with past-due invoices, declines, and outstanding balances.
Handle dispute resolution and maintain detailed records of payment promises and refund justifications.
VA Claims Insider helps veterans navigate the VA disability claims process. The company is an equal opportunity employer with a remote-first culture and a focus on accuracy and communication.
Manage administrative operations for multiple HVAC contractors, including scheduling, invoicing, and customer service.
Use AI-powered tools to optimize workflows and support business growth.
Share HVAC industry knowledge with product team to improve AI solutions.
WorkHero provides expert office support to small HVAC business owners, combining industry expertise with cutting-edge AI tools. The company has raised $5M in seed funding, achieved $1M ARR, and serves over 40 happy contractors.
Own a working list of past-due invoices and collection follow-up across assigned accounts.
Review client records in accounting tools, pull invoice detail, and confirm outstanding amounts before outreach.
Send professional follow-up emails and make calls to move payment forward, keeping communication history organized.
Snapdocs provides workflow software and AI-driven automation for real estate closings, connecting lenders, settlement teams, notaries, and investors. They are a well-funded startup backed by Sequoia and Y Combinator, with a culture of product discipline and deep ownership.
Manage an active customer portfolio for collections and follow up on past due balances.
Meet or exceed collections metrics, report disputed invoices, and collaborate on resolutions.
Assist cash applications, reconcile discrepancies, and support accounts receivable process improvements.
Quest Software builds enterprise AI solutions in data governance, cybersecurity, and platform modernization. It serves over 45,000 companies globally and fosters an inclusive, innovative culture.
Manage customer billing and payment inquiries, ensuring timely and professional responses.
Proactively follow up on outstanding invoices and resolve payment delays while maintaining positive relationships.
Collaborate with internal teams to resolve billing discrepancies and improve processes.
Gong uses AI to transform how revenue teams win, unifying data and workflows for over 5,000 companies. The company fosters a culture of innovation, transparency, and trust, with ambitious goals and a passionate team.
Manage high volume of outbound calls (150-200 daily) to customers with overdue accounts.
Negotiate effective payment arrangements to bring accounts current while balancing empathy and policy.
Resolve customer concerns with professionalism, ensuring accurate record-keeping and compliance.
Enova International is a leading financial technology company providing online financial services via its AI platform. It fosters a values-driven inclusive culture with employee resource groups and development opportunities.
Oversee end-to-end billing, invoicing, and accounts receivable processes to ensure accuracy and timeliness.
Drive collections strategy through proactive outreach and payment negotiations with customers.
Collaborate cross-functionally with CX, Sales, and Accounting to resolve billing issues and improve workflows.
Scale to Win is a fully-remote, progressive political tech company founded in 2020 that provides texting and dialer tools for Democratic campaigns. With over 3,000 clients and a culture of collaboration, they are committed to driving change.
Conduct outbound calls to patients regarding delinquent accounts, explaining balances and soliciting payment.
Document conversations and payment activity with accuracy and professionalism.
Handle challenging callers with patience and empathy while protecting confidential information.
Jobgether is a recruitment platform that uses AI-powered matching to connect candidates with job opportunities. This position is listed on behalf of a partner company, which manages applications and next steps.
Monitor customer accounts and contact clients to collect outstanding payments, ensuring timely resolution of overdue invoices.
Investigate historical data and collaborate with billing teams to resolve billing and payment inquiries.
Maintain accurate records of account status, analyze aging reports, and report weekly on collection activity and accounts receivable.
Mitratech is a technology company that builds world-class products to simplify operations in Legal, Risk, Compliance, and HR functions. With over 35 years of experience, they serve 20,000+ clients globally, including 30% of the Fortune 500, and foster a diverse, inclusive culture centered on learning and fun.
Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
Manage collections and overdue payments, including negotiating payment plans and settlements.
Serve as Escrow Representative, coordinating all outgoing and incoming transactions to regional partners and associates.
OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors, with a strong focus on crude oil drilling, exploration, and renewable energy. They prioritize safety, environmental responsibility, and operational excellence, driven by a team of highly skilled professionals committed to delivering sustainable solutions.
Act as the main point of contact for customer inquiries and collections, using tools like Stripe and Fazeshift.
Manage sales tax compliance, including collecting exemption forms and assisting with monthly reconciliations.
Collaborate with cross-functional teams and external auditors, while contributing to process improvements.
Huntress is a cybersecurity company founded in 2015 that protects small to midsize businesses from hidden cyber threats, offering products like Managed EDR and MDR for Microsoft 365. The company is fully remote, values inclusivity, and fosters a culture of ownership and detail-oriented work.
Lead end-to-end revenue operations, from generating project-based invoices and progress billings to reconciling discrepancies and ensuring timely collections.
Review invoice accuracy against signed contracts and insurance estimates, resolving discrepancies with project managers and adjusters.
Optimize key systems like QuickBooks Online and JobNimbus while leading process improvements and automation projects.
Veta Virtual is a virtual staffing company that connects professionals with clients in the roofing and construction industry. The company offers a supportive, collaborative culture with opportunities for growth in a fast-paced environment.