Manage customer accounts and monitor payments to secure revenue and minimize risk.
Communicate with customers via phone and email to negotiate payment arrangements and resolve discrepancies.
Handle stressful situations with empathy and professionalism while maintaining accurate records.
SanMar is a leading supplier of apparel and accessories, focusing on building strong customer relationships. The company has a family-oriented culture and emphasizes teamwork and professional growth.
Monitor customer accounts and contact clients to collect outstanding payments, ensuring timely resolution of overdue invoices.
Investigate historical data and collaborate with billing teams to resolve billing and payment inquiries.
Maintain accurate records of account status, analyze aging reports, and report weekly on collection activity and accounts receivable.
Mitratech is a technology company that builds world-class products to simplify operations in Legal, Risk, Compliance, and HR functions. With over 35 years of experience, they serve 20,000+ clients globally, including 30% of the Fortune 500, and foster a diverse, inclusive culture centered on learning and fun.
Connect with consumers to resolve delinquent account issues and negotiate solutions.
Work remotely with a competitive hourly rate plus commission and paid training.
Utilize strong communication and problem-solving skills in a fast-paced call center environment.
AllianceOne, a subsidiary of Teleperformance, provides contact center management and accounts receivable solutions. As a global leader, they foster a culture of growth and enthusiasm, seeking over-achievers to join their team.
Proactively call clients to resolve past-due invoices and manage end-to-end refund processing.
Conduct outbound call loops to clients with past-due invoices, declines, and outstanding balances.
Handle dispute resolution and maintain detailed records of payment promises and refund justifications.
VA Claims Insider helps veterans navigate the VA disability claims process. The company is an equal opportunity employer with a remote-first culture and a focus on accuracy and communication.
You will manage customer accounts by monitoring payments and negotiating payment arrangements.
You will communicate with customers via phone and email to ensure timely payments and maintain relationships.
You will work within credit limit guidelines, approve orders, and maintain accurate records.
SanMar is a leading distributor of branded apparel and accessories, working with brands like Nike and The North Face. They have a large workforce across North America and a culture focused on family values and employee growth.
Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
Manage collections and overdue payments, including negotiating payment plans and settlements.
Serve as Escrow Representative, coordinating payments and transactions with partners and associates across your designated region.
OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint.
Respond to inbound customer calls and provide exceptional service for financial products.
Manage customer inquiries, payment processing, and account updates.
Maintain high-quality communication and adaptability in a remote, fast-paced environment.
Enova International is a leading financial technology company that provides online financial services through its AI and machine learning-powered platform. It is a values-driven organization with a focus on inclusion and culture, employing a diverse workforce.
Own a dedicated portfolio of brand/retailer accounts, driving proactive collections outreach on past-due invoices.
Lead collections conversations with professionalism, empathy, and firm negotiation to resolve disputes and secure payment commitments.
Partner daily with invoicing, operations, and delivery teams to resolve payment blockers and keep product moving.
Nabis is the #1 licensed cannabis wholesale platform, supplying $1B+ annually from hundreds of brands to retailers across California, New York, and Nevada. Backed by Y Combinator and investors like DoorDash co-founder Stanley Tang, we are a fast-growing startup building an innovative technology-first platform to scale the cannabis industry.
Handle incoming and outgoing customer inquiries via phone, email, and chat with prompt resolution.
Manage collections, overdue payments, and negotiate payment plans while ensuring compliance.
Serve as Escrow Representative, coordinating transactions and maintaining accurate records.
We specialize in the oil, energy, gas, and petrochemical sectors, with a focus on renewable energy. Our team of highly skilled professionals is committed to delivering superior results while minimizing our ecological footprint.
Conduct 120-200 calls per day to prior customers seeking additional capital.
Assist past clients with new financing applications via phone, email, and text.
Identify client needs and align them with appropriate product offerings.
Five Star Solutions is a fast-paced, high-growth INC 5000 company that provides financial products to business owners. It values diversity and is committed to a professional, diverse workforce.
Manage high-value at-risk accounts by applying collection policies and negotiation techniques.
Engage customers in constructive discussions to understand financial challenges and develop repayment solutions.
Analyze account details and financial information to determine the best course of action.
The company is a financial services firm specializing in collections and risk management. It operates remotely with a collaborative culture focused on professional development.
Manage customer accounts, evaluate creditworthiness, and ensure timely collection of payments.
Review and process credit-held orders, respond to customer inquiries, and investigate claims.
Negotiate payment arrangements and collaborate with internal teams to reduce credit risk.
Bertelsmann is building a global network of Accounting Shared Service Centers to standardize accounting processes. It is one of the world's largest media corporations, operating in some 50 countries with a diverse workforce.
Engage and retain clients at risk of canceling their enrollment through inbound and outbound calls, email, and digital channels.
Build rapport and apply persuasive rebuttal and problem-solving strategies to help clients stay in program.
Document client discussions using Salesforce and meet performance criteria set by management.
National Debt Relief is a debt settlement organization that helps consumers overcome overwhelming debt. They have helped over 450,000 people settle over $10 billion of debt and are recognized as a certified Great Place to Work with a team-oriented culture.
Consult and enroll qualified clients into debt relief programs with empathy and professionalism.
Document client discussions clearly using Salesforce CRM and multitask across systems.
Meet performance criteria, adapt to changing schedules, and maintain reliable attendance.
National Debt Relief is a debt relief organization that helps consumers settle debt and regain financial stability. The company has helped over 450,000 people settle over $10 billion in debt and is rated A+ by the BBB, with a team-oriented culture and employee growth opportunities.
Make outbound calls to prospective customers and follow up on leads.
Present and sell company products and services to new and existing customers.
Achieve daily, weekly, and monthly sales targets.
MCI is a tech-enabled business services company providing Customer Experience, BPO, and cloud technology solutions across healthcare, retail, government, and more. With over 10,000 employees, MCI fosters a culture of growth and continuous learning.
Coordinate efforts to negotiate delinquent accounts with law firms for best possible savings.
Handle 25-35 outbound/inbound calls daily and manage a portfolio of accounts.
Review legal documents to determine status and confirm settlement terms.
Beyond Finance helps Americans escape debt through compassionate care and customized financial solutions. They have helped over 1 million clients and are a rapidly growing organization focused on compliance and ethics.
Contact customers via phone, email, and written communication to collect overdue payments.
Follow up consistently on delinquent accounts to reduce aging balances and resolve payment discrepancies.
Process credit card payments, issue credits, and make account adjustments as needed.
Vert Environmental is a leading third-party industrial hygiene consulting and testing company. With over a decade of experience, they have a strong reputation and a team of certified professionals.
Serve as the primary point of contact for the AR inbox and phone line, ensuring prompt responses to customer inquiries.
Conduct proactive outreach to customers regarding account balances to ensure timely payments while maintaining strong relationships.
Prepare regular AR aging and collections reporting to support leadership visibility into cash flow performance.
First Due provides transformative end-to-end software solutions for fire and EMS agencies to prevent first responder injury or death and improve operational effectiveness. The company is a growing SaaS organization with a remote-first culture, offering competitive benefits and opportunities for advancement.
Handle 75–100 inbound/outbound calls per day to convert warm leads and current customers into service appointments.
Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals.
Provide VIP white-glove customer service and use CRM to track interactions and schedule appointments.
Stress-Free Auto Care redefines the auto repair experience with honesty, transparency, and convenience. They are a growing, supportive team focused on reshaping the automotive service industry.
Manage a portfolio of mobile home mortgage loans across all stages of delinquency.
Perform borrower outreach, analyze financial situations, and negotiate repayment plans.
Ensure compliance with GSE, FHA, VA, and investor guidelines while meeting performance metrics.
Cascade Financial Services is a trusted lender in Attainable Housing, providing mortgage loan solutions for the manufactured housing marketplace. They have a positive, family-like culture focused on work/life balance and growth.