Contact customers via phone, email, and written communication to collect overdue payments.
Follow up consistently on delinquent accounts to reduce aging balances and resolve payment discrepancies.
Process credit card payments, issue credits, and make account adjustments as needed.
Vert Environmental is a leading third-party industrial hygiene consulting and testing company. With over a decade of experience, they have a strong reputation and a team of certified professionals.
Monitor accounts receivable inbox and resolve day-to-day inquiries.
Create, verify, and distribute customer invoices in NetSuite and vendor portals.
Follow up on overdue invoices through phone, email, or letters to ensure prompt payment.
Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. With over $200M in annual recurring revenue and trusted by 84 of the Fortune 100, Neo4j has a culture priding itself on relationships, inclusiveness, innovation, and customer success.
Proactively call clients to resolve past-due invoices and manage end-to-end refund processing.
Conduct outbound call loops to clients with past-due invoices, declines, and outstanding balances.
Handle dispute resolution and maintain detailed records of payment promises and refund justifications.
VA Claims Insider helps veterans navigate the VA disability claims process. The company is an equal opportunity employer with a remote-first culture and a focus on accuracy and communication.
Manage customer billing and payment inquiries, ensuring timely and professional responses.
Proactively follow up on outstanding invoices and resolve payment delays while maintaining positive relationships.
Collaborate with internal teams to resolve billing discrepancies and improve processes.
Gong uses AI to transform how revenue teams win, unifying data and workflows for over 5,000 companies. The company fosters a culture of innovation, transparency, and trust, with ambitious goals and a passionate team.
Monitor customer accounts and contact clients to collect outstanding payments, ensuring timely resolution of overdue invoices.
Investigate historical data and collaborate with billing teams to resolve billing and payment inquiries.
Maintain accurate records of account status, analyze aging reports, and report weekly on collection activity and accounts receivable.
Mitratech is a technology company that builds world-class products to simplify operations in Legal, Risk, Compliance, and HR functions. With over 35 years of experience, they serve 20,000+ clients globally, including 30% of the Fortune 500, and foster a diverse, inclusive culture centered on learning and fun.
Own a dedicated portfolio of brand/retailer accounts, driving proactive collections outreach on past-due invoices.
Lead collections conversations with professionalism, empathy, and firm negotiation to resolve disputes and secure payment commitments.
Partner daily with invoicing, operations, and delivery teams to resolve payment blockers and keep product moving.
Nabis is the #1 licensed cannabis wholesale platform, supplying $1B+ annually from hundreds of brands to retailers across California, New York, and Nevada. Backed by Y Combinator and investors like DoorDash co-founder Stanley Tang, we are a fast-growing startup building an innovative technology-first platform to scale the cannabis industry.
Serve as the primary point of contact for the AR inbox and phone line, ensuring prompt responses to customer inquiries.
Conduct proactive outreach to customers regarding account balances to ensure timely payments while maintaining strong relationships.
Prepare regular AR aging and collections reporting to support leadership visibility into cash flow performance.
First Due provides transformative end-to-end software solutions for fire and EMS agencies to prevent first responder injury or death and improve operational effectiveness. The company is a growing SaaS organization with a remote-first culture, offering competitive benefits and opportunities for advancement.
Manage a portfolio of customer accounts and ensure timely invoice payment.
Provide professional support to customers regarding AR questions and make collection calls.
Collaborate cross-functionally with sales, orders, and channel teams to support month-end close.
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform for security and access control. With over 30,000 customers, a $5.8B valuation, and backing from top venture firms, Verkada is a rapidly scaling company at the forefront of physical AI.
Manage day-to-day collections operations for firm partners, monitoring and encouraging cash receipts through direct contact and follow-up with partners and clients.
Generate reports on accounts receivable, DSO, and bad debt reserves, and participate in meetings with firm management.
Research and monitor unapplied payments, develop relationships with assigned partners for customer service, and identify process improvements.
Williams Lea by RRD is a global business support services company specializing in administrative support, document production, and marketing for legal, financial, and professional services firms. With over 200 years of experience and a global presence, the company employs thousands of people focused on efficient operations.
Manage the full billing workflow, from PO review to customer delivery, ensuring accuracy and timeliness.
Apply customer payments daily in NetSuite, maintain clean records, and support month-end reconciliation.
Drive proactive collections and resolve customer billing inquiries to strengthen relationships.
SkySpecs is automating the operations and maintenance of wind farms using advanced robotics and asset performance management software, Horizon. The company is a global leader in turbine blade inspection with a growing, fast-paced culture that values individual initiative and continuous improvement.
Manage an active customer portfolio for collections and follow up on past due balances.
Meet or exceed collections metrics, report disputed invoices, and collaborate on resolutions.
Assist cash applications, reconcile discrepancies, and support accounts receivable process improvements.
Quest Software builds enterprise AI solutions in data governance, cybersecurity, and platform modernization. It serves over 45,000 companies globally and fosters an inclusive, innovative culture.
Own accounts receivable aging and produce weekly AR aging reports for leadership.
Execute structured collections outreach at Day 15, 30, and 45 for outstanding invoices.
Serve as primary contact for billing inquiries and disputes, escalating as needed.
Zūm revolutionizes mass mobility with its Connected Mobility Experience system for student transportation. More than 4,500 schools rely on Zūm, and it is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
Make A/R collections calls to homeowners and commercial customers to follow up on unpaid invoices, negotiate payment, and document outcomes.
Maintain a callback cadence on open balances, flag disputed invoices, and escalate issues to account teams or client owners.
Perform light scheduling calls, appointment confirmations, and ad hoc outbound campaigns like membership renewals or estimate follow-ups.
WorkHero provides expert office support to small HVAC business owners, combining industry expertise with cutting-edge AI tools. They handle administrative and operational tasks such as billing, payroll, permitting, and procurement, with a distributed team and opportunities for growth.
Manage day-to-day invoicing operations to ensure accuracy, timeliness, and compliance with client contracts.
Mentor and support team members through guidance, troubleshooting, and peer training.
Partner with cross-functional teams like Sales, Client Operations, and Finance to align invoicing with organizational goals.
RigUp is a source-to-pay solution for energy companies, combining purpose-built software with expert teams to empower the world's leading energy firms and their suppliers. The company has raised over $750M in funding from top investors and fosters a collaborative, data-driven culture with a focus on growth and innovation.
Deliver customer service excellence by resolving collection issues, invoice discrepancies, and account adjustments.
Proactively manage assigned accounts to reduce delinquency and ensure timely payments.
Collaborate with operations and accounting teams to research and resolve unauthorized credits and payment discrepancies.
Envita Solutions is a total waste management partner transforming complex waste challenges into sustainable solutions. With over 300 employees and a network of over 3,000 supplier partners, the company fosters a culture of safety, integrity, and inclusion.
Own AR aging, collections calls, and payment follow-up with US customers and insurers.
Process high-volume invoices, cash application, and reconciliations with accuracy.
Support month-end close, payroll entry, and AP cross-training for full-cycle accounting.
RYZ Labs is a startup studio that builds and scales innovative companies. They are a remote-first team across the US and Latam, focused on autonomy, impact, and high standards.
Manage high volume of outbound calls (150-200 daily) to customers with overdue accounts.
Negotiate effective payment arrangements to bring accounts current while balancing empathy and policy.
Resolve customer concerns with professionalism, ensuring accurate record-keeping and compliance.
Enova International is a leading financial technology company providing online financial services via its AI platform. It fosters a values-driven inclusive culture with employee resource groups and development opportunities.
Own the monthly invoicing process end to end, managing ~800 invoices per month across various client arrangements.
Manage Accounts Receivable and collections, including cash application and issue resolution.
Leverage and continuously improve automation tools to enhance accuracy and efficiency.
Garner is a healthcare technology company that partners with employers to redesign healthcare benefits using data-driven insights. It is one of the fastest-growing healthcare technology companies in the US, building a team of mission-driven individuals.
Manage customer accounts and monitor payments to secure revenue and minimize risk.
Communicate with customers via phone and email to negotiate payment arrangements and resolve discrepancies.
Handle stressful situations with empathy and professionalism while maintaining accurate records.
SanMar is a leading supplier of apparel and accessories, focusing on building strong customer relationships. The company has a family-oriented culture and emphasizes teamwork and professional growth.
Serve as primary financial contact for assigned projects, reviewing contracts and ensuring accurate invoicing of study visits and billable activities.
Reconcile clinical trial data between systems, identify revenue discrepancies, and prepare monthly revenue files for ERP upload.
Support collections, study close-out audits, and use data analysis to improve financial processes and maintain compliance.
Jobgether is an AI-powered recruitment platform that matches candidates to job openings. It uses technology to process applications and shares shortlisted candidates with hiring companies, supporting a mission-driven healthcare environment.