You will manage customer accounts by monitoring payments and negotiating payment arrangements.
You will communicate with customers via phone and email to ensure timely payments and maintain relationships.
You will work within credit limit guidelines, approve orders, and maintain accurate records.
SanMar is a leading distributor of branded apparel and accessories, working with brands like Nike and The North Face. They have a large workforce across North America and a culture focused on family values and employee growth.
Connect with consumers to resolve delinquent account issues and negotiate solutions.
Work remotely with a competitive hourly rate plus commission and paid training.
Utilize strong communication and problem-solving skills in a fast-paced call center environment.
AllianceOne, a subsidiary of Teleperformance, provides contact center management and accounts receivable solutions. As a global leader, they foster a culture of growth and enthusiasm, seeking over-achievers to join their team.
Manage customer accounts and monitor payments to secure revenue and minimize risk.
Communicate with customers via phone and email to negotiate payment arrangements and resolve discrepancies.
Handle stressful situations with empathy and professionalism while maintaining accurate records.
SanMar is a leading supplier of apparel and accessories, focusing on building strong customer relationships. The company has a family-oriented culture and emphasizes teamwork and professional growth.
Conduct outbound calls to patients regarding delinquent accounts, explaining balances and soliciting payment.
Document conversations and payment activity with accuracy and professionalism.
Handle challenging callers with patience and empathy while protecting confidential information.
Jobgether is a recruitment platform that uses AI-powered matching to connect candidates with job opportunities. This position is listed on behalf of a partner company, which manages applications and next steps.
Handle inbound/outbound communications with dealers regarding receivables, billing discrepancies, and cancellations.
Provide exceptional service by resolving complaints and negotiating settlements or payment plans.
Analyze data and collaborate with internal teams to ensure compliance and mitigate customer harm.
Santander is a global leader in financial services, evolving into a technology-driven organization. The company values bold thinking and innovation, with a customer-centric culture and a workforce impacting 140 million lives daily.
Manage day-to-day collections operations for firm partners, monitoring and encouraging cash receipts through direct contact and follow-up with partners and clients.
Generate reports on accounts receivable, DSO, and bad debt reserves, and participate in meetings with firm management.
Research and monitor unapplied payments, develop relationships with assigned partners for customer service, and identify process improvements.
Williams Lea by RRD is a global business support services company specializing in administrative support, document production, and marketing for legal, financial, and professional services firms. With over 200 years of experience and a global presence, the company employs thousands of people focused on efficient operations.
DoktorTakvimi.com, a part of Docplanner Group, is Turkey's leading health platform with nearly 2,500 colleagues worldwide, working to support healthier lives. They foster a culture of autonomy, employee value, and flexibility, with a team that challenges status quo and learns from mistakes.
Own a dedicated portfolio of brand/retailer accounts, driving proactive collections outreach on past-due invoices.
Lead collections conversations with professionalism, empathy, and firm negotiation to resolve disputes and secure payment commitments.
Partner daily with invoicing, operations, and delivery teams to resolve payment blockers and keep product moving.
Nabis is the #1 licensed cannabis wholesale platform, supplying $1B+ annually from hundreds of brands to retailers across California, New York, and Nevada. Backed by Y Combinator and investors like DoorDash co-founder Stanley Tang, we are a fast-growing startup building an innovative technology-first platform to scale the cannabis industry.
Takes incoming calls from members and navigates tools to resolve inquiries.
Maintains high service levels and meets performance targets.
Participates in training to develop product knowledge and skills.
Velera is a premier payments credit union service organization and integrated fintech solutions provider serving over 4,000 financial institutions. The company fosters a people-helping-people culture with a remote-first, inclusive environment.
Deliver customer service excellence by resolving collection issues, invoice discrepancies, and account adjustments.
Proactively manage assigned accounts to reduce delinquency and ensure timely payments.
Collaborate with operations and accounting teams to research and resolve unauthorized credits and payment discrepancies.
Envita Solutions is a total waste management partner transforming complex waste challenges into sustainable solutions. With over 300 employees and a network of over 3,000 supplier partners, the company fosters a culture of safety, integrity, and inclusion.
Manage high-value at-risk accounts by applying collection policies and negotiation techniques.
Engage customers in constructive discussions to understand financial challenges and develop repayment solutions.
Analyze account details and financial information to determine the best course of action.
The company is a financial services firm specializing in collections and risk management. It operates remotely with a collaborative culture focused on professional development.
Own end-to-end collections for complex cases and high-priority client relationships.
Analyze aging reports and payment patterns to drive DSO reduction and shape strategies.
Act as the go-to person for cross-functional disputes and ensure clean records.
Sport Alliance provides technology platforms for fitness and wellness businesses, including management, payment, and member-facing solutions. The company is a global, fast-growing firm with an international team and a diverse, inclusive culture.
Manage patient account activities to optimize reimbursement and reduce accounts receivable.
Perform billing, follow-up, collections, and denials resolution to improve financial outcomes.
Ensure accuracy of charge, claim, and payment data through reviews and targeted corrections.
The University of Kentucky is a public land-grant university dedicated to advancing education, research, and healthcare. It promotes a supportive culture that values employee well-being and professional growth.
Manage high volume of outbound calls (150-200 daily) to customers with overdue accounts.
Negotiate effective payment arrangements to bring accounts current while balancing empathy and policy.
Resolve customer concerns with professionalism, ensuring accurate record-keeping and compliance.
Enova International is a leading financial technology company providing online financial services via its AI platform. It fosters a values-driven inclusive culture with employee resource groups and development opportunities.
Conduct administrative intake and scripted clinical intake of calls, providing quality customer service to providers and staff.
Collect and enter confidential information with high confidentiality, maintaining high-quality documentation standards.
Meet key performance indicators like Average Talk Time and quality, while adhering to HIPAA and regulatory standards.
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving over 700 clients across 10 industries. With operations in 13 countries and more than 66,000 employees, WNS combines scale, expertise, and execution to create meaningful, measurable impact.
Manage customer billing and payment inquiries, ensuring timely and professional responses.
Proactively follow up on outstanding invoices and resolve payment delays while maintaining positive relationships.
Collaborate with internal teams to resolve billing discrepancies and improve processes.
Gong uses AI to transform how revenue teams win, unifying data and workflows for over 5,000 companies. The company fosters a culture of innovation, transparency, and trust, with ambitious goals and a passionate team.
Manage a portfolio of high-risk escalated accounts, performing in-depth analysis and dispute resolution.
Serve as a subject matter expert, coaching junior team members and resolving systemic billing issues.
Collaborate with cross-functional teams to improve collection processes and portfolio performance.
Avesis provides supplemental ancillary benefit solutions, including vision and dental coverage. They cover over 8.5 million members nationwide and focus on member satisfaction and client retention.
Serve as the primary point of contact for the AR inbox and phone line, ensuring prompt responses to customer inquiries.
Conduct proactive outreach to customers regarding account balances to ensure timely payments while maintaining strong relationships.
Prepare regular AR aging and collections reporting to support leadership visibility into cash flow performance.
First Due provides transformative end-to-end software solutions for fire and EMS agencies to prevent first responder injury or death and improve operational effectiveness. The company is a growing SaaS organization with a remote-first culture, offering competitive benefits and opportunities for advancement.
Provide exceptional customer service across email, chat, and social media to support and nurture user relationships.
Respond to user complaints and inquiries, practicing conflict resolution and effective communication.
Assist Regulatory Operations and Compliance with ad hoc requests and fraud reviews.
Sleeper is a sports-focused games platform with messaging at its core, creating a digital playground for sports fans. The company is young and energetic with a small, passionate team focused on quality over quantity.
Respond to inbound customer calls and provide exceptional service for financial products.
Manage customer inquiries, payment processing, and account updates.
Maintain high-quality communication and adaptability in a remote, fast-paced environment.
Enova International is a leading financial technology company that provides online financial services through its AI and machine learning-powered platform. It is a values-driven organization with a focus on inclusion and culture, employing a diverse workforce.