Monitor customer accounts and contact clients to collect outstanding payments, ensuring timely resolution of overdue invoices.
Investigate historical data and collaborate with billing teams to resolve billing and payment inquiries.
Maintain accurate records of account status, analyze aging reports, and report weekly on collection activity and accounts receivable.
Mitratech is a technology company that builds world-class products to simplify operations in Legal, Risk, Compliance, and HR functions. With over 35 years of experience, they serve 20,000+ clients globally, including 30% of the Fortune 500, and foster a diverse, inclusive culture centered on learning and fun.
Manage customer accounts, evaluate creditworthiness, and ensure timely collection of payments.
Review and process credit-held orders, respond to customer inquiries, and investigate claims.
Negotiate payment arrangements and collaborate with internal teams to reduce credit risk.
Bertelsmann is building a global network of Accounting Shared Service Centers to standardize accounting processes. It is one of the world's largest media corporations, operating in some 50 countries with a diverse workforce.
Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
Manage collections and overdue payments, including negotiating payment plans and settlements.
Serve as Escrow Representative, coordinating all outgoing and incoming transactions to regional partners and associates.
OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors, with a strong focus on crude oil drilling, exploration, and renewable energy. They prioritize safety, environmental responsibility, and operational excellence, driven by a team of highly skilled professionals committed to delivering sustainable solutions.
Ensure timely and error-free payment allocation and smooth daily payment transactions.
Reduce open receivables through consistent management of dunning and collection processes.
Provide competent support to business customers and partners in vehicle resale (OEMs, dealer groups).
FINN is Germany's leading car subscription platform and one of the few German unicorns in the mobility sector. With over 400 colleagues from more than 50 nations, we are building the future of mobility.
Contact customers via phone, email, and written communication to collect overdue payments.
Follow up consistently on delinquent accounts to reduce aging balances and resolve payment discrepancies.
Process credit card payments, issue credits, and make account adjustments as needed.
Vert Environmental is a leading third-party industrial hygiene consulting and testing company. With over a decade of experience, they have a strong reputation and a team of certified professionals.
Own a dedicated portfolio of brand/retailer accounts, driving proactive collections outreach on past-due invoices.
Lead collections conversations with professionalism, empathy, and firm negotiation to resolve disputes and secure payment commitments.
Partner daily with invoicing, operations, and delivery teams to resolve payment blockers and keep product moving.
Nabis is the #1 licensed cannabis wholesale platform, supplying $1B+ annually from hundreds of brands to retailers across California, New York, and Nevada. Backed by Y Combinator and investors like DoorDash co-founder Stanley Tang, we are a fast-growing startup building an innovative technology-first platform to scale the cannabis industry.
Serve as the primary point of contact for the AR inbox and phone line, ensuring prompt responses to customer inquiries.
Conduct proactive outreach to customers regarding account balances to ensure timely payments while maintaining strong relationships.
Prepare regular AR aging and collections reporting to support leadership visibility into cash flow performance.
First Due provides transformative end-to-end software solutions for fire and EMS agencies to prevent first responder injury or death and improve operational effectiveness. The company is a growing SaaS organization with a remote-first culture, offering competitive benefits and opportunities for advancement.
Manage high-value at-risk accounts by applying collection policies and negotiation techniques.
Engage customers in constructive discussions to understand financial challenges and develop repayment solutions.
Analyze account details and financial information to determine the best course of action.
The company is a financial services firm specializing in collections and risk management. It operates remotely with a collaborative culture focused on professional development.
Increase collection of outstanding payments within the personal finance department as an individual contributor.
Identify accounts with overdue payments and find solutions to bring loans to current status.
Maintain daily, weekly, and monthly collection and metric goals through outbound and inbound calls.
GoodLeap is a technology company delivering financing and software for sustainable solutions like solar panels and energy-efficient home upgrades. With over $27 billion in financing since 2018 and supporting over 1 million homeowners, they employ thousands and foster a collaborative culture.
Manage customer accounts and monitor payments to secure revenue and minimize risk.
Communicate with customers via phone and email to negotiate payment arrangements and resolve discrepancies.
Handle stressful situations with empathy and professionalism while maintaining accurate records.
SanMar is a leading supplier of apparel and accessories, focusing on building strong customer relationships. The company has a family-oriented culture and emphasizes teamwork and professional growth.
You will manage customer accounts by monitoring payments and negotiating payment arrangements.
You will communicate with customers via phone and email to ensure timely payments and maintain relationships.
You will work within credit limit guidelines, approve orders, and maintain accurate records.
SanMar is a leading distributor of branded apparel and accessories, working with brands like Nike and The North Face. They have a large workforce across North America and a culture focused on family values and employee growth.
Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
Manage collections and overdue payments, including negotiating payment plans and settlements.
Serve as Escrow Representative, coordinating payments and transactions with partners and associates across your designated region.
OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint.
Manage customer billing and payment inquiries, ensuring timely and professional responses.
Proactively follow up on outstanding invoices and resolve payment delays while maintaining positive relationships.
Collaborate with internal teams to resolve billing discrepancies and improve processes.
Gong uses AI to transform how revenue teams win, unifying data and workflows for over 5,000 companies. The company fosters a culture of innovation, transparency, and trust, with ambitious goals and a passionate team.
Handle incoming and outgoing customer inquiries via phone, email, and chat with prompt resolution.
Manage collections, overdue payments, and negotiate payment plans while ensuring compliance.
Serve as Escrow Representative, coordinating transactions and maintaining accurate records.
We specialize in the oil, energy, gas, and petrochemical sectors, with a focus on renewable energy. Our team of highly skilled professionals is committed to delivering superior results while minimizing our ecological footprint.
Manage overdue accounts and support customers through payment resolution and account reconciliation.
Conduct inbound and outbound calls to negotiate payment solutions and resolve outstanding debts.
Maintain collection goals and performance metrics while accurately documenting account activities.
The company operates in the financial services sector, focusing on account resolution and payment solutions. It fosters a performance-driven, collaborative culture with remote work flexibility.
Act as the empathetic voice of Wealthsimple during sensitive moments, resolving negative balances and failed transactions with care.
Own the end-to-end recovery journey, investigating account issues and setting up client repayment plans.
Spot trends in risk operations and collaborate cross-functionally to improve systems that prevent future issues.
Wealthsimple is Canada's leading financial innovator, offering a full suite of simple, sophisticated financial products. With over 4 million clients and $125 billion in assets, the company has a hybrid team of over 1,500 employees across North America, known for a collaborative and driven culture.
Proactively call clients to resolve past-due invoices and manage end-to-end refund processing.
Conduct outbound call loops to clients with past-due invoices, declines, and outstanding balances.
Handle dispute resolution and maintain detailed records of payment promises and refund justifications.
VA Claims Insider helps veterans navigate the VA disability claims process. The company is an equal opportunity employer with a remote-first culture and a focus on accuracy and communication.
Monitor delinquent homeowner accounts and AR aging reports, process payments, and maintain accurate owner ledgers in AppFolio.
Communicate professionally with homeowners to resolve billing disputes, coordinate payment arrangements, and send collection notices.
Reconcile homeowner payments, generate collections reports, and assist with month-end AR reconciliation.
We connect U.S.-based HOA and property management companies with highly skilled virtual professionals who support financial operations, resident services, and community management. As a growing company, we foster a supportive and collaborative remote work environment focused on delivering accurate and reliable support.
Manage patient collections and financial arrangements via calls and account review.
Inform patients of coverage options including Government programs and Financial CARE.
Perform skip tracing and resolve accounts with uninsured or residual balances.
Air Methods provides air medical transport services. The company is an EEO/AA employer with a focus on patient billing and collections, and maintains a culture of compliance and compassion.
Manage a portfolio of customer accounts and ensure timely invoice payment.
Provide professional support to customers regarding AR questions and make collection calls.
Collaborate cross-functionally with sales, orders, and channel teams to support month-end close.
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform for security and access control. With over 30,000 customers, a $5.8B valuation, and backing from top venture firms, Verkada is a rapidly scaling company at the forefront of physical AI.