Customer Success Associate (Night Shift)
Remote regions
USBenefits
Unlimited PTO
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Responsibilities:
- Provide exceptional customer service across email, chat, and social media.
- Respond to user complaints and inquiries in a professional and timely manner.
- Assist Regulatory Operations and Compliance with ad hoc requests and fraud reviews.
Requirements:
- 2+ years of prior experience in a direct Customer Support/Success role.
- Excellent verbal and written communication skills.
- Ability to work weeknights and weekends.
Benefits:
- Competitive salary.
- Comprehensive health, dental, and vision insurance.
- Unlimited PTO and flexible remote work options.
Sleeper
Sleeper is a sports-focused games platform with messaging at its core, creating a digital playground for sports fans. The company is young and energetic with a small, passionate team focused on quality over quantity.