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Key Responsibilities:
- Demonstrate strong self-motivation and passion for learning new payment solutions.
- Lead conversations to choose among alternative courses of action to resolve delinquency.
- Show great sense of ownership, timeline, and receptiveness to development feedback.
Qualifications:
- High School diploma/GED required; one year of collection or customer service experience required.
- Must be willing to work in a 100% phone-based customer interaction environment.
- Proficiency with basic computer functions and internet access from home required.
Compensation & Benefits:
- Compensation: $1000-$1500 per month based on experience.
- Healthcare stipend covering medical, dental, and vision insurance costs.
- Flexible paid time off starting from your first day of employment.
Kafene
Kafene is a fintech company revolutionizing the lease-to-own space with AI and machine learning, helping retailers approve more customers for flexible payment options. The 175-person team spans NYC, Wilmington, and remote talent globally, fostering a culture of collaboration, innovation, and support, recognized by Built In and Forbes.