Above Lending is a next-generation financial services company helping everyday Americans break the cycle of high-cost debt. We are growing quickly and looking for new collaborators to help us reach the next level.
Salary Distribution
3 of 3 jobs
$18
Min
$20
25th
$22
Median
$23
75th
$25
Max
Benefits Overview
1 of 3 jobs
401(k)
(1)
Dental
(1)
Health
(1)
PTO
(1)
Vision
(1)
Perform quality assurance monitoring for all departments within the call center, including Operations, Enrollments, Customer Success, and Settlements Teams.
Evaluate customer interactions across phone, social media, email, and chat, and develop metrics for excellence to measure performance.
Create and track accurate, timely quality-monitoring reports, and communicate detailed feedback to all teams.