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Responsibilities:
- Assist customers with questions regarding natural gas bills and account balances.
- Process payments and resolve account-related issues.
- Document interactions accurately and escalate when needed.
Qualifications:
- 1 year customer service or call center experience preferred.
- Strong verbal and written communication skills.
- Comfortable with billing and account information.
What We Offer:
- Starting pay $14/hr plus shift differential.
- Remote work opportunity for eligible states.
- Full-time, benefit eligible after 60 days.
Five Star Solutions
Five Star Solutions provides customer service support for natural gas utility accounts. They emphasize diversity and professionalism, though company size is not disclosed.