Patient Billing Representative

Qualifications:

• Customer service or call center experience required; healthcare billing or claims experience strongly preferred.
• High school diploma or GED required; additional billing or healthcare education a plus.
• Technical proficiency with EMR systems and standard computer applications; ability to work independently remotely.

Essential Functions:

• Accurately process patient payments and create/maintain payment plans.
• Interpret and explain claim notes, balances, and billing outcomes; verify and update insurance information.
• Research account history to resolve billing issues and educate patients on insurance concepts.

Pay and Benefits:

• Starting pay $14/hr with shift differential for nights and weekends.
• Paid training typically 2 weeks in length.
• Full-time 40 hours, benefit eligible 1st of month after 60 days.