Source Job

• Respond to queries from users in a timely and accurate way via live chat and email.
• Follow up with unresponsive users and leads to ensure their questions are resolved.
• Proactively identify user needs and help customers implement specific features.

Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. They replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), and send emails and text blasts—all in one place. Givebutter has been certified as a Great Place to Work® and is the #1 rated nonprofit software company on G2 across multiple categories.

• Help patients understand provider instructions.
• Ensure orders and documentation are accurate.
• Route clinical questions to providers appropriately.

LumiMeds is a fast-growing telehealth platform focused on weight management and long-term metabolic health. They work with a fully remote, globally distributed team and pride themselves on moving quickly, communicating clearly, and building systems that actually work.

• Handle inbound participant and TPA calls, emails, and voicemails.
• Resolve client issues, concerns, and inquiries regarding benefit programs.
• Support the outside sales team by researching and assisting with operational questions.

Five Star Call Centers provides customer service solutions. They focus on delivering exceptional customer experiences in a fast-paced environment.

• Interact directly with customers via phone to assist with order fulfillment and service execution.
• Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions.
• Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames.

HONK transforms the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company that embraces the possibilities of collaboration and flexibility, allowing team members to thrive from anywhere in the US.

• Correspond with callers providing benefit information, claim status, or general health plan information.
• Thoroughly and accurately answer questions about customers’ healthcare accounts.
• Handle 35-50+ inbound and outbound phone calls per day.

Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs.

• Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
• Calmly attempt to resolve and de-escalate any issues
• Escalate interactions when necessary and appropriate

TP is a global, digital business services company. They deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. TP has more than 500,000 inspired and passionate people speaking more than 300 languages and a global scale and local presence.

• Handle customer inquiries via phone, email, and chat with professionalism.
• Provide accurate information about products, services, and policies.
• Troubleshoot and resolve customer complaints and issues.

TBS Investment & Management Company is dedicated to supporting their members' success by ensuring warehouses run smoothly. They foster a collaborative environment where individuals thrive on handling diverse tasks and solving challenges to enhance customer experiences.

• Meet or exceed monthly sales and revenue growth goals for products and services via inbound/outbound calls.
• Actively manage existing account base (via inbound-out bound calls/email), acting as their resource for sales negotiations.
• Discuss with decision makers to uncover sales opportunities with new prospects and existing account base.

TDS Telecom provides high-speed internet, TV entertainment, and phone services to communities across the U.S. With over 50 years of experience, TDS is committed to building fiber optic networks and serving over 1 million connections.

• Store and organize documents and files, perform data entry.
• Research products, purchase goods, secure samples, and manage CRM.
• Coordinate team calendars, manage scheduling, and respond to emails.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates and shares this shortlist with the hiring company.

• Work 100% remotely and from anywhere in the world.
• Grow your career at your own pace.
• Explore the world!

AO Garcia Agency provides fully remote positions with the ability to travel. They have an amazing team of driven individuals with opportunity to grow your career at your own pace.

• Deliver a delightful healthcare experience through exceptional customer service for new and existing members.
• Engage with members via phone, email, text, and chat to resolve questions about appointments, prescriptions, lab work, and other aspects of their Vitable plan.
• Identify and coordinate external resources for members who need services beyond Vitable’s scope of care.

Vitable Health is a healthcare company revolutionizing primary care for underserved Americans by making high-quality, affordable healthcare accessible to everyone. They are backed by Y Combinator and SoftBank, and composed of clinicians, engineers, and operators.

• Takes incoming calls and places outbound calls as necessary.
• Processes and replies to Customer Service emails as assigned by leadership.
• Makes changes and endorsements to policies that may or may not require a license.

MSI is a leading MGA that combines underwriting expertise with insurer and reinsurer risk capacity to create specialized insurance solutions. They deliver exceptional service through a dedicated team and advanced technology platform, offering an expanding suite of insurance products.

• Deliver friendly and solution-oriented support via phone, chat, and email.
• Conduct structured phone interviews with potential customers to assess needs and recommend products.
• Drive upsells by identifying value-aligned opportunities, with no pushy tactics.

Foxelli is building e-commerce brands and a tribe of AI enthusiasts, builders, and ambitious minds. They create products customers love and a team that enjoys building them, focusing on learning, experimenting, and making decisions together.

• Manage incoming customer calls, providing expert guidance through the loan application process.
• Proactively follow up with customers to encourage the completion of loan applications as necessary.
• Ensure high levels of customer satisfaction by clearly explaining the features and benefits of Enova's products and services.

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive.

• Converse virtually with clients, weaving financial strategies that empower.
• Cultivate client bonds that stand the test of time.
• Ride the crest of industry trends, fortifying your knowledge.

AO Garcia Agency empowers clients by providing personalized benefits solutions and has been in business for 70+ years. They have a dynamic remote team where collaboration is valued.

• Provides timely, accurate, and responsive information to policyholders and agents.
• Independently solves problems relating to policies and escalates others as needed.
• Identifies and analyzes customer policy needs to ensure high customer satisfaction.

Liberty Mutual strives to create a workplace where everyone feels valued and supported. They foster an inclusive culture with comprehensive benefits, workplace flexibility, and professional development opportunities.

• Assist potential customers with navigating the online insurance shopping experience.
• Answer and resolve basic administrative and billing questions for existing customers.
• Propose process and product solutions to improve the customer experience.

SimplyInsured's mission is to eliminate fear in health insurance by helping small business owners purchase the right insurance for their employees. With over 20,000 customers and partnerships with NetSuite, Toast, and Square, they are disrupting the industry by making it more transparent and accessible.

• Assist existing and prospective clients.
• Provide outstanding service and product knowledge.
• Work with multiple clients daily.

AO Garcia Agency has transitioned to a 100% virtual, work-from-home model, enabling individuals to shape their careers around their lives. We seek enthusiastic, self-motivated individuals to support current and potential clients, delivering excellent service and product knowledge.

• Own and manage a portfolio of APAC customers post-sale, ensuring strong engagement and satisfaction
• Lead onboarding processes, including planning, data readiness, and enablement activities
• Collaborate with customer leaders to define success metrics, track outcomes, and drive product adoption

Jobgether is an AI-powered matching process company that ensures applications are quickly reviewed. They objectively and fairly assess candidates against roles, sharing top fits with hiring companies that handle final decisions.

• Handle order entry and resolution with precision and professionalism.
• Provide accurate product and order information, and resolve issues.
• Manage time effectively and prioritize tasks strategically.

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. They specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.