Customer Support & Sales Agent

Responsibilities:

• Deliver friendly and solution-oriented support via phone, chat, and email.
• Conduct structured phone interviews with potential customers to assess needs and recommend products.
• Drive upsells by identifying value-aligned opportunities – no pushy tactics here.

Skills & Experience:

• Fluent or near-native spoken English – clear and professional communication is a must.
• Proven experience in phone-based customer support and upselling.
• Strong emotional intelligence, active listening skills, and the ability to build trust over the phone.

Perks & Benefits:

• Full flexibility with your schedule in a fully remote setting, while Hubstaff ensures transparency and fairness.
• Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check.
• A personal development budget is at your disposal for your personal and professional growth to ensure you keep growing continuously.