Customer Support Agent

Key Responsibilities:

• Address and resolve the most common queries efficiently and effectively.
• Work towards achieving and exceeding KPIs to ensure timely and quality customer support.
• Strive to reduce incoming volume by focusing on first-contact resolution.

Qualifications:

• A friendly demeanor with a passion for providing exceptional customer support.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities with a friendly touch.

Benefits:

• Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
• Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
• Celebrate and relax on national holidays with paid time off to unwind and recharge.