Phone Support Specialist

Olly Olly

Remote regions

US

Benefits

3w PTO

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Impact You’ll Have:

  • Be the Go-To Person: Answer customer inquiries via email, chat, and phone, ensuring they feel supported and heard throughout their journey with us.
  • Add Value to Every Interaction: On every interaction with the client, ask about what edits they need completed or if we can do a Google Business Profile post for them.
  • Work as a Team: Collaborate with departments like Account Management and the GBP Specialist to ensure we’re all aligned in delivering the best experience possible for our customers.

What We Really Need From You:

  • Proficiency in English, both written and verbal, sufficient for success in a remote and largely asynchronous work environment
  • Strong communication and interpersonal skills
  • Ability to work independently in a fast-paced environment and handle multiple tasks simultaneously

Olly Olly

Olly Olly blends technology and real-world expertise to empower businesses across the U.S. They aim to be the ultimate all-in-one platform for small business growth, allowing owners to manage every part of their business efficiently and effortlessly.

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