Working within the boundaries of 1st tier support.
In close collaboration with Technical Product Specialists, Customer Experience and our fantastic R&D team.
Take ownership of support tickets and be responsible for funneling them through all process stages until a resolution has been reached.

Minimum Required Qualifications:

Excellent English language skills, written and verbal.
Highly customer focused; shows a real passion for the customer experience and customer support industry.
Able to prioritize workload in line with customer demand.

Cision

Cision empowers individuals to make an impact, valuing voices and ideas. They are a global team that champions curiosity, collaboration, and innovation, driving meaningful contributions to brands.

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