Customer Success Manager

Salvo Health

Remote regions

US

Salary range

$110,000–$125,000/yr

Benefits

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Partner Relationship Ownership:

  • Act as the primary strategic and operational contact for assigned GI practice partners.
  • Lead partner calls, QBRs, and performance reviews with clinic leadership.
  • Build and maintain strong relationships with administrators, office managers, and providers.

Operational & Workflow Leadership:

  • Own and optimize critical workflows across referrals, onboarding, RPM requirements, logistics, eligibility, and clinical communication.
  • Build scalable processes and SOPs to support current and future partners.

Cross-Functional Leadership:

  • Collaborate closely with Clinical Ops, Product, Engineering, RCM, and Engagement teams.
  • Translate partner insights into actionable product and workflow improvements.

Salvo Health

Salvo Health focuses on chronic gut health and metabolic conditions, such as IBS and obesity. They assign patients a care team and offer app-based care with Remote Patient Monitoring, partnering with the patient’s local doctor for continuous care.

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