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Responsibilities:
- Serve as a facilitator between the patient and the company, ensuring a seamless experience.
- Answering questions about the company, offering accurate information about our products and services.
- Ensuring patient satisfaction and maintaining professional patient support.
Requirements:
- 1-3+ years of experience in customer support, patient support, or a related service-driven role
- Experience supporting customers or patients via written channels such as chat, email, or ticketing systems
- Prior experience in healthcare, telehealth, pharmacy, insurance, medical offices, or other HIPAA-regulated environments is required.
What’s in it for you?
- Flexible hours
- Work wherever you choose
Willow
Willow is a telehealth company focused on personalized, responsible cosmetic weight loss care. They combine medical expertise with a supportive, patient-centered approach to help people feel more confident.