Team members will perform outbound calls to enroll the person into their food box program or to reauthorize the person into the program.
Have a passion for helping members make decisions that will enhance their healthcare experience
You will be making a difference in someone’s life!
Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
Work independently to make clinical decisions on routine patient care matters.
Provide patient-focused care and guidance on the phone or online.
Influence people to make better health decisions.
Carenet Healthcare Services provides telehealth and virtual care clinical triage assessments, health education and other services to diverse populations of patients and health plan members. They are a behind-the-scenes partner for 250+ of the nation’s premier health plans, health systems and their partners.
Provide continuity of care and identify care gaps.
Complete assessments and assist with care plan development.
Advocate for resources and connect families with services.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group that reimagines care for children with special healthcare needs, delivering 24/7 virtual and in-home care. It enhances existing care teams by providing extra support with compassion and commitment.
Making outbound calls to patients, members, and customers.
Helping patients make decisions that will enhance their healthcare experience.
Assisting members and patients with benefits and insurance information.
Carenet Health pioneers advancements for experiences across the healthcare consumer journey, interacting with 1 in 3 Americans daily. They integrate human touch with data-driven technology to improve healthcare, offering best-in-class clinical expertise and personalized solutions.
Handle inbound calls and chat boxes from members regarding Sidecar Health’s products and services.
Provide excellent customer service in a timely and positive manner.
Build rapport and maintain positive relationships with existing members to understand their needs.
Sidecar Health is redefining health insurance with a mission to make excellent healthcare affordable and accessible. They are made of passionate people from various backgrounds and are driven to fix a broken system.
Conduct outbound and inbound calls to potential patients to explain services and assist with enrollment or scheduling.
Complete short intake forms to accurately collect demographic, eligibility, and clinical information.
Schedule patient appointments based on availability, location, and provider match.
Zócalo Health is a tech-driven healthcare provider built for Latinos, by Latinos, developing a new approach to care designed around shared experiences. Founded in 2021, they are backed by leading healthcare and social impact investors and are committed to expanding their reach to serve more members and communities.
Receive and respond to prescription refill requests through various communication channels.
Verify the validity and accuracy of prescription refill requests, ensuring compliance with regulatory guidelines.
Prepare and dispense prescription refills accurately and efficiently, following established organizational protocols and procedures.
Carenet Health pioneers advancements for healthcare consumer experience. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
Manage inbound and outbound calls, process patient referrals, and coordinate scheduling.
Ensure accurate documentation and take ownership of referral outcomes.
Communicate with patients in English and Spanish, clarifying details and providing empathetic support.
20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets. We aim to improve business efficiency and service delivery through high-quality, task-specific services rendered by qualified contractors.
Handle inbound and outbound calls with professionalism and efficiency.
Listen to understand customer needs and provide accurate solutions.
Use internal systems to manage accounts and process claims.
MCI is a fast-growing tech-enabled business services company in the USA, with a call center footprint and operations across multiple countries. They deliver Customer Experience (CX), Business Process Outsourcing (BPO), and cloud technology solutions, employing 10,000+ individuals.
Answer, screen, and forward incoming calls to the appropriate person.
Log phone calls and documents into online document management system.
Maintaining frequent communication with client and answering questions.
The Ward Law Group is a leading personal injury law firm known for serving the community and driving results. Voted as one of the best places to work for the past two years, they offer an innovative and fast-paced environment where employees are empowered to make decisions and contribute to collaborative team efforts.
Answer a high volume of inbound calls; transfer and direct calls.
Responsible for front office patient coordination; appointment scheduling, transport coordination.
Accurately input data into both Carenet and EMR databases.
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. We interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
Maintain oversight over a specified panel of members by performing ongoing assessments.
Create comprehensive care plans addressing members' needs and conducting regular follow-ups.
Ensure achievement of targeted goals related to patient outcomes and care plan realization.
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Prioritizing tasks and managing a schedule of meeting a high volume of members to conduct introductory video appointments
Upholding our value of moving fast by answering and assisting with questions about our product and providing personalized recommendations for supporting member needs
Demonstrating our value of “walking through walls” to deliver an exceptional customer service experience to our members and escalating concerns or questions appropriately
Maven is the world's largest virtual clinic for women and families, aiming to make healthcare work for everyone. With over 2,000 employers and health plans trusting their platform, Maven offers clinical, emotional, and financial support across various stages of life.
Answer inbound calls with professionalism and customer service.
Assist with appointment scheduling calls and follow up on missed appointments.
Triage calls to determine if it is a request, complaint or grievance, and escalate or resolve.
New York Psychotherapy and Counseling Center (NYPCC) is New York State’s largest community mental health clinic, serving more than 15,000 clients each month through accessible in-person and telehealth services. They have over 50 years of experience. In 2025, NYPCC was recognized by City & State as both a Top Place to Work and a Top Mental Health Care Provider in New York, and they are proud to hold Mental Health America’s Platinum Bell Seal.
Place a high volume of calls daily to enroll members.
Share information about Mae's support, emphasizing doula support.
Guide members through the enrollment process.
Mae is a venture-backed digital health solution focused on improving the health and quality of life for mothers and babies. They provide complete digital care with culturally-competent on-the-ground support, addressing access gaps and bolstering well-being through continuous engagement and a community-led support model.
Work remotely to enhance member management and maximize cost effectiveness.
Collaborate with clients and members to promote wellness and assist in achieving health goals.
Collect data, conduct clinical reviews, and ensure documentation complies with regulations.
Guidehealth is a data-powered healthcare company dedicated to operational excellence. They aim to make healthcare affordable and improve patient health, employing remotely-embedded Healthguides™ and a Managed Service Organization to build stronger connections with patients and providers.
Manage 100+ outbound and inbound calls to and from our members in a timely manner.
Deliver effective and enthusiastic communication to encourage and motivate potential members to utilize services.
Provide concierge level service with every member we connect with and establish a successful rapport to instill trust.
Transcarent is the One Place for Health and Care that brings medical, pharmacy, and point solutions together with a WayFinding experience, a generative AI-powered health and care platform. More than 1,700 employers and health plans rely on them to provide information, guidance, and care to 21 million Members.
Provide outpatient services through our telehealth program.
We partner with commercial health plans, and are a licensed Medicaid and Medicare provider, seeing patients across the lifespan.
Free qualified supervision is offered (must meet qualifications).
Brave Health expands access to compassionate, high-quality mental health care by using technology. They are a community health-centered organization dedicated to ensuring that everyone has access to mental healthcare, especially those receiving healthcare through Medicaid.
Introduce the company’s products and services to potential clients.
Offer to schedule meetings or demos with the team.
20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets. They aim to improve business efficiency, enhance service delivery, and support operational functions through qualified contractors.
Provide primary support for clients seeking care to manage their mental and behavioral health wellness.
Utilize a variety of technologies to ensure the client is connected with the appropriate therapist and maintains the required support through an episode of care.
Utilize a consultative approach to assist with identifying the correct provider for care.
SonderMind provides a personalized and connected mental health destination. They strive to combine technology and human connection, driving better outcomes through their comprehensive approach.