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Roles and Responsibilities:
- Communicate and provide education to members and providers on insurance plan benefits and digital health solutions.
- Use negotiation and motivational interviewing techniques to increase engagement.
- Provide both proactive outreach and reactive support to members through phone, email, and text.
Experience and Skills Desired:
- Spanish fluency (conversational) - Required
- You have 1-2 years of experience working at a health plan, preferably with a commercial population.
- You have 3-5 years of nursing experience in a clinical setting assisting with direct patient care, such as a hospital or ambulatory setting.
Evry Health
Evry Health is on a mission to bring humanity to health insurance. They provide high-technology health plans that expand benefits, increase access and transparency, and feature a personalized, human approach. Evry Health is the major medical division of Globe Life (NYSE:GL), which has 16.8 million policies in force, and more than 3,000 corporate employees and 15,000 agents.