Reaches out to members telephonically to assist with referrals, authorizations, HHC, DME needs, medication refills, make provider appointments and follow ups, etc.
Creates cases, tasks, and completes assessments in Case Management module for all Hospital and SNF discharges
Works as a team with the Case Manager to engage and manage a panel of SNP members
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve.
Guide new and existing patients from initial contact to treatment completion with competence and empathy.
Explain treatment options clearly and transparently, addressing patient inquiries calmly.
Organize and coordinate consultation sessions, treatments, and follow-up appointments in collaboration with the treatment team.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Connect with patients on the Medsien platform, build rapport quickly, and communicate program benefits with clarity and empathy.
Listen to patient concerns, handle objections with compassion, and help them feel supported as you guide patients step-by-step through the enrollment process with patience and professionalism.
Manage your patient call pipeline, follow up as needed to ensure smooth enrollment, accurately document all interactions and outcomes in Medsien’s systems, and collaborate with the clinical operations team to ensure patients are welcomed into ongoing care programs.
Medsien is transforming how healthcare is delivered beyond the hospital walls. They are the leading provider of scalable Remote Care Management solutions, blending innovative technology with compassionate human connection and help providers offer continuous, proactive care to patients with chronic conditions.
Take inbound calls from patients, providers and members
Support members with their insurance needs, questions or concerns
Answer inquiries on benefit claims, appeals, and authorizations
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
Handle high volume of incoming calls (80+ per week), serving as the primary contact.
Coordinate care, patient referrals , timely scheduling of initial and follow-up appointments.
Schedule, reschedule, and monitor care assignments across multiple care locations.
SnappyCX is connecting top talent with leading healthcare innovators to improve patient access and outcomes. They provide professionals with diverse clinical and non-clinical backgrounds the opportunity to do meaningful work from home.
Serve as primary contact for patients, families, and providers
Schedule and coordinate medical appointments
Manage patient documentation and EMR updates
Pine Park Health is a value-based primary care practice redesigning how residents of senior living communities get or stay healthy and lead a life they love. They aim to dramatically improve healthcare for seniors by building a new model of care designed around everyone involved.
Outbound calls, calling members to inform them of their Specialist Management Solutions benefits and act as a care guide on behalf of the customer helping them receive treatment from a network of high-quality surgeons
Receive inbound calls from members to educate them on their Specialist Management Solutions benefits and provide guidance with appointment scheduling
Assist in the coordination of care across a variety of settings, while maintaining strict confidentiality and the highest level of professionalism
Lantern is a specialty care platform connecting people with the best care when they need it most. They curate a Network of Excellence comprised of the nation’s top specialists for surgery, cancer care, infusions and more, delivering excellent care with significant cost savings to employers and their workforces.
As the first point of contact, you'll assist patients and providers.
Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. They aim to set the standard for the industry and help patients live their best lives and is committed to diversity, equity, and inclusion.
Serve as primary contact for patients, families, and providers.
Schedule and coordinate medical appointments; manage patient documentation and EMR updates.
Process urgent care calls and STAT tasks; participate in mandatory after-hours shift rotation.
Pine Park Health is a value-based primary care practice redesigning how residents of senior living communities get or stay healthy and lead a life they love. They aim to dramatically improve healthcare for seniors by building a new model of care designed around everyone involved. They work with over 185 communities across Arizona, California, and Nevada.
You will be responsible for using your assessment and communication skills to engage with patients in need of clinical support to determine and prioritize their needs.
Conduct timely telephonic clinical outreach to identified patients.
Collaborate with PCPs, NPs, and other members of the healthcare team to coordinate care for patients and actively help keep them stable at home.
Vytalize Health is building a market leader in value-based healthcare. They are a rapidly growing organization that embraces the power of AI and encourages innovative, responsible use of emerging technologies in their work.
Strengthening the connection between the patient and their primary care physician/medical practice staff, as well as improving the patient’s health and well-being.
Engaging patients and helping them navigate their care, solve their healthcare issues, and improves communication with their medical practice.
Assisting the patient in achieving better health outcomes by addressing their questions and concerns, connecting them with the medical practice.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Their goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers.
Collaborate with hospital marketers to ensure patients are well taken care of
Coordinate with the clinical team to confirm that necessary medical services are in place before accepting patient referrals
Manage the referral process and maintain accurate, up-to-date patient documentation
Limitlessli specializes in recruiting, hiring, and managing high-caliber remote staff for dynamic and growing healthcare facilities. Leveraging our extensive global network, we connect clients with highly qualified professionals, offering tailored services to meet our clients' unique business needs.
Enjoy making outbound calls and reaching out to patients, members, and customers
Outreach to patients to schedule appointments for preventative health screenings
Assist members and patients with benefits and insurance information
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. Interacting with 1 in 3 Americans every day, they deliver positive healthcare experiences and improving outcomes.
Serve as the primary point of contact for cancer patients and caregivers in Germany.
Provide structured and compliant information about services and clinical trial processes.
Maintain accurate and complete documentation within CRM systems.
Jobgether is a platform that connects job seekers with partner companies. They utilize AI-powered matching to ensure applications are reviewed fairly and efficiently, and they aim to streamline the hiring process for both candidates and employers.
Coordinating care and supporting Registered Nurses.
Ensuring clear communication and maintaining patient privacy standards.
Collaborating with medical professionals to improve patient outcomes.
Limitlessli specializes in recruiting, hiring, and managing high-caliber remote staff for dynamic and growing healthcare facilities. Leveraging their extensive global network, they connect clients with highly qualified professionals, offering tailored services to meet their clients' unique business needs.
Provide empathetic, patient-centric support through various channels.
Act as a liaison between patients and providers, relaying critical information.
Guide patients through scheduling, telehealth services, and general inquiries.
Allara is a women’s health provider specializing in longitudinal care, supporting women through every life stage. They are trusted by over 60,000 women nationwide and bridging gaps in healthcare, making expert healthcare accessible through multidisciplinary care teams.
Manage a defined caseload of enrolled CCM members.
Identify and address social determinants of health, including food access, housing resources, transportation, and community supports.
Partner closely with the RN and NP to surface barriers impacting care or engagement.
Pair Team is a tech-enabled medical group delivering whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities they serve. They're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care.
Responsible for coordination of services for members, emphasizing education/self-management and quality care. \n- Assesses member needs, reviews service options, develops and implements care plans, and coordinates resources. \n- Manages a caseload of moderate-high risk members with complex medical/behavioral/psychosocial needs.
Capital Blue Cross is committed to improving the health and well-being of our members and the communities in which they live. They offer flexibility, prioritize health and well-being, and encourage employees to volunteer in their community.
Engaging, educating, and qualifying new and existing members on our Surgery Care program offering.
Providing exceptional customer service through inbound/outbound calls in our fast-paced, contact center environment.
Partnering with internal clinical professionals in providing member guidance.
Transcarent is the One Place for Health and Care delivering medical, pharmacy, and point solutions together with the WayFinding experience, the first and only generative AI-powered health and care platform for health consumers. More than 1,700 employers and health plans rely on us to provide information, guidance, and care, empowering health consumers with more choice, an experience they love, access to higher-quality care, and lower costs for 21 million Members.
Review and follow up on inbound requests from outreach campaigns.
Utilize prospecting techniques to outreach patients in a personalized way.
Educate patients on the importance of receiving ordered services in-home.
Sprinter Health focuses on dramatically expanding access to healthcare by reimagining the patient experience, delivered at home and powered by technology for scale. They have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients.