Conduct outbound and inbound calls to potential patients to explain services and assist with enrollment or scheduling.
Complete short intake forms to accurately collect demographic, eligibility, and clinical information.
Schedule patient appointments based on availability, location, and provider match.
Zócalo Health is a tech-driven healthcare provider built for Latinos, by Latinos, developing a new approach to care designed around shared experiences. Founded in 2021, they are backed by leading healthcare and social impact investors and are committed to expanding their reach to serve more members and communities.
Conduct thorough research on attributed patients to better understand their healthcare needs and utilization.
Perform telephonic outreach to the caregivers of attributed patients with the goal of enrolling their child in care and ensuring a seamless onboarding experience.
Collaborate with Provider Engagement Specialists to conduct embedded outreach to support the enrollment process.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group that reimagines care for children with special health care needs. They deliver 24/7 virtual-first and in-home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care.
Manage a high volume of outbound and inbound new patient onboarding calls
Build trust with patients and clinical care team members through exceptional omnichannel customer service
Actively listen during patient conversations to activate personalized support for new patients and provide appropriate next steps including visit scheduling
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach. They are committed to improving patient outcomes and quality of life by delaying disease progression and shifting care to the home.
Connect with patients on the Medsien platform, build rapport quickly, and communicate program benefits with clarity and empathy.
Listen to patient concerns, handle objections with compassion, and help them feel supported as you guide patients step-by-step through the enrollment process with patience and professionalism.
Manage your patient call pipeline, follow up as needed to ensure smooth enrollment, accurately document all interactions and outcomes in Medsien’s systems, and collaborate with the clinical operations team to ensure patients are welcomed into ongoing care programs.
Medsien is transforming how healthcare is delivered beyond the hospital walls. They are the leading provider of scalable Remote Care Management solutions, blending innovative technology with compassionate human connection and help providers offer continuous, proactive care to patients with chronic conditions.
Conduct patient outreach using telephonic and other communication methods.
Accurately document patient communications, outreach activities, and relevant clinical information in the Electronic Health Record (EHR).
Educate patients on wellness, preventive care, and recommended screenings.
Lone Star Circle of Care (LSCC) strives for exceptional, equitable patient care that leads to healthier communities. They offer a friendly and fun environment for their employees.
Answer a high volume of calls a day using a multi-line phone.
Schedule appointments for multiple clinical sites according to client-specific protocols.
Gather & input patient demographic and insurance information into the practice management system.
Access HealthCare's Patient Access Specialists collaborate with health organizations and doctor offices to schedule patient appointments and provide advanced patient support over the phone. They are seeking dependable candidates with a passion for helping others.
Answer inbound calls and conduct outbound calls to follow up on patient referrals.
Review potential members’ Verification of Benefits (VOB) and understand coverage details.
Provide compassionate, empathetic support to patients, families, and social workers.
Amae Health is dedicated to helping individuals with severe mental illness (SMI) lead stable, meaningful lives and prevent repeat hospitalizations. As a Series B venture-backed Public Benefit Corporation, they are backed by top-tier venture capital firms and strategic healthcare investors.
Make outbound calls to patient homes to complete short satisfaction surveys about their care experience.
Verify each patient’s Primary Care Provider (PCP) information.
Document all findings accurately in HHAExchange : Enter survey responses in the patient’s notes section and Update PCP details in the patient’s profile.
Limitlessli specializes in recruiting, hiring, and managing high-caliber remote staff for dynamic and growing healthcare facilities. Leveraging an extensive global network, they connect clients with highly qualified professionals, offering tailored services to meet their clients' unique business needs.
Manage 100+ outbound and inbound calls to and from our members in a timely manner.
Deliver effective and enthusiastic communication to encourage and motivate potential members to utilize services.
Provide concierge level service with every member we connect with and establish a successful rapport to instill trust.
Transcarent is the One Place for Health and Care that brings medical, pharmacy, and point solutions together with a WayFinding experience, a generative AI-powered health and care platform. More than 1,700 employers and health plans rely on them to provide information, guidance, and care to 21 million Members.
Serve as primary contact for patients, families, and providers
Schedule and coordinate medical appointments
Manage patient documentation and EMR updates
Pine Park Health is a value-based primary care practice redesigning how residents of senior living communities get or stay healthy and lead a life they love. They aim to dramatically improve healthcare for seniors by building a new model of care designed around everyone involved.
Facilitate efficient communication between patients and clinical operations.
Manage appointment changes through various channels.
Optimize scheduling processes and providing timely responses to patient inquiries.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Play a critical role in supporting live patient scheduling and rescheduling.
Serve as the frontline communicator between patients and clinical operations.
Thrive in a fast-paced, remote-first startup environment.
Midi Health provides virtual care for women experiencing menopause. They are an equal opportunity employer that values inclusivity and fosters a supportive environment.
Generate PCP referral PDFs using information from our internal systems.
Maintain a consistent follow-up cadence with offices that have not responded.
Support broader operational data-entry and cleanup tasks beyond PCP referrals.
Recora, Inc. is focused on virtual cardiac recovery care. They don't specify employee count, but their culture emphasizes operational excellence and patient-centered care.
As the first point of contact, you'll assist patients and providers.
Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. They aim to set the standard for the industry and help patients live their best lives and is committed to diversity, equity, and inclusion.
Conduct brief client assessments during initial calls.
Provide crisis support, facilitate client admissions, referrals, and resource navigation.
Schedule appointments and verify insurance to ensure a seamless client experience.
Kindbridge Behavioral Health is dedicated to transforming mental health care through compassion, innovation, and flexibility. It specializes in behavioral challenges such as gambling and gaming addiction via telehealth and AI tools and is experiencing rapid growth.
Communicate with patients telephonically regarding the Shields Partner Pharmacy program.
Access patient EMR to review chart notes prior to outbound calls.
Identify medications requiring special storage and necessary supplies.
Shields Health Solutions collaborates with hospital leaders to elevate specialty pharmacy care. They focus on enhancing outcomes, improving access, and lowering costs through integrated pharmacy programs; additionally, they are committed to equal opportunity and diversity within their workforce.
Book qualified appointments directly into client calendars.
Digital Ox is a growth digital marketing and call center firm for Dentists, Chiropractors, and Medical Doctors across the United States. The team of 40+ skilled professionals delivers a done-for-you marketing solution designed to book high-quality appointments directly into clients' calendars.
Outbound calls, calling members to inform them of their Specialist Management Solutions benefits and act as a care guide on behalf of the customer helping them receive treatment from a network of high-quality surgeons
Receive inbound calls from members to educate them on their Specialist Management Solutions benefits and provide guidance with appointment scheduling
Assist in the coordination of care across a variety of settings, while maintaining strict confidentiality and the highest level of professionalism
Lantern is a specialty care platform connecting people with the best care when they need it most. They curate a Network of Excellence comprised of the nation’s top specialists for surgery, cancer care, infusions and more, delivering excellent care with significant cost savings to employers and their workforces.
Receive and respond to telephone, email, web and other customer, country and patient inquiries.
Enter new customer information in Salesforce.
Appropriately field calls for payment collection or reimbursement and billing and process them.
Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics.
Process new patient referrals and accurately enter patient information.
Communicate with payors, referral sources, and patients regarding documentation and eligibility.
Verify eligibility and benefits in a timely manner and maintain active authorizations.
Immersiv is a new medical infusion clinic company designed to enhance the experiences of providers and patients as they navigate the healthcare system. They aim to offer more than just medication, also providing access to vaccines and outcomes assessments.