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Key Responsibilities:
- Answer a high volume of calls a day using a multi-line phone.
- Schedule appointments for multiple clinical sites according to client-specific protocols.
- Gather & input patient demographic and insurance information.
Key Requirements:
- 1 year of experience in healthcare patient service.
- 1 year of experience handling a high volume of inbound calls.
- Experience using an EMR and scheduling software.
Preferred Qualifications:
- Call Center experience.
- Ability to multi-task in a fast-paced environment.
- High degree of attention to detail.
Access HealthCare
Access HealthCare's Patient Access Specialists collaborate with health organizations and doctor offices to schedule patient appointments and provide advanced patient support over the phone. They are seeking dependable candidates with a passion for helping others.